Sales Operations Specialist

22 hours ago


Athens, Attica, Greece beBeeAdministrative Full time €25,000 - €40,000
Job Description

The Sales Administration Coordinator role plays a pivotal part in maintaining data quality, improving administrative procedures, and assisting in the use of tools such as SAP and CRM systems. This position requires a well-organized professional to support commercial and customer service operations by ensuring smooth order processing, efficient communication with clients, and collaboration with internal teams.

Key Responsibilities:

  • Process and manage customer orders in SAP with accuracy and timeliness.
  • Prepare and issue quotations in collaboration with the sales team.
  • Monitor shipments, assist with invoicing, and handle transportation documentation.
  • Communicate with customers regarding order details, delivery updates, and general inquiries.
  • Support claim management and follow up on customer issues.
  • Maintain accurate customer and order data in the CRM system, ensuring data consistency.
  • Liaise effectively with sales, logistics, and finance departments to coordinate customer service activities.
  • Support marketing campaigns, sales events, and communication with clients.
  • Track receivables and assist in ensuring timely payments.
  • Provide administrative assistance for annual contracts and customer notifications.
  • Archive and manage customer-related business documentation.
Required Skills and Qualifications

This role requires a candidate with 1–3 years of experience in customer service, sales support, or administrative coordination. The ideal candidate should possess excellent command of English, both written and spoken, and familiarity with ERP and CRM systems. Strong organizational and multitasking skills, attention to detail, excellent communication and interpersonal skills, and a proactive solution-oriented mindset are also essential.

Benefits

The successful candidate can expect a competitive compensation package, including salary, annual bonus, and private health insurance. They will also have access to a modern and international working environment, professional development opportunities within a leading multinational company, and a chance to work collaboratively across departments.



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