Frontline Customer Engagement Specialist
1 week ago
Job Overview:
">We are seeking a highly skilled and dedicated professional to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support possible.
">Key Responsibilities:
">• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
">• Provide accurate and effective solutions to customer problems and concerns
">• Collaborate with other departments to resolve complex customer issues
">• Continuously improve processes and procedures to increase efficiency and effectiveness
">Requirements:
">• Excellent communication and interpersonal skills
">• Ability to work in a fast-paced environment and prioritize multiple tasks
">• Strong problem-solving and analytical skills
">• Proficiency in computer software and systems
">• Fluency in English and Greek languages
">What We Offer:
">• Competitive salary and benefits package
">• Opportunities for career growth and professional development
">• Collaborative and dynamic work environment
">• Full training and support provided
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