Expert Financial Support Specialist
2 days ago
Overview:
- Experience Level - Junior
- Total Years Experience - 0-5
- Job Languages - Spanish
- Job Posting Schema - No
We are seeking an avid fintech enthusiast with great communication skills to join our team of customer experts in Greece. As a primary point of contact, you will provide seamless customer experiences through phone calls, e-mails and chats.
Responsibilities:
- Be the primary point of contact for customer and client requests
- Utilize multiple channels to provide a seamless customer experience
- Provide daily support and consult clients on best practices
- Respond to customer inquiries and resolve issues in a timely manner
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Meet personal goals and team targets
Requirements:
- Fluency in Spanish
- Good use of English - both written and spoken
- Work experience in a customer support role is a plus
- An interest in digital banking and payment solutions is desired
- Exceptional communication and soft skills
- Tech savviness and learning agility
- A genuine sense of ownership and team spirit
- Flexibility in adapting to a fast-paced environment
What We Offer:
- Relocation support to ease your transition to Greece
- Competitive monthly salary and additional benefits
- Referral program and health care benefits
- Full training by certified instructors and professional growth opportunities
- State-of-the-art premises and great working environment
- Free online Greek language courses
This is a great opportunity to advance your career and work for a multinational company. You will be part of a diverse team that offers equal opportunities to all.
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