Expert Financial Support Specialist

2 days ago


Athens, Attica, Greece beBeeFinancial Full time
Job Title: Spanish-Speaking Financial Customer Experts

Overview:

  • Experience Level - Junior
  • Total Years Experience - 0-5
  • Job Languages - Spanish
  • Job Posting Schema - No

We are seeking an avid fintech enthusiast with great communication skills to join our team of customer experts in Greece. As a primary point of contact, you will provide seamless customer experiences through phone calls, e-mails and chats.

Responsibilities:

  • Be the primary point of contact for customer and client requests
  • Utilize multiple channels to provide a seamless customer experience
  • Provide daily support and consult clients on best practices
  • Respond to customer inquiries and resolve issues in a timely manner
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
  • Meet personal goals and team targets

Requirements:

  • Fluency in Spanish
  • Good use of English - both written and spoken
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication and soft skills
  • Tech savviness and learning agility
  • A genuine sense of ownership and team spirit
  • Flexibility in adapting to a fast-paced environment

What We Offer:

  • Relocation support to ease your transition to Greece
  • Competitive monthly salary and additional benefits
  • Referral program and health care benefits
  • Full training by certified instructors and professional growth opportunities
  • State-of-the-art premises and great working environment
  • Free online Greek language courses

This is a great opportunity to advance your career and work for a multinational company. You will be part of a diverse team that offers equal opportunities to all.



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