
Expert Debt Resolution Specialist
1 week ago
We are seeking a professional with excellent communication and negotiation skills to play a vital role in mitigating risks by actively pursuing overdue payments.
A day in the life of this position will include:
- High-quality inbound/outbound communication with bank debtors;
- Identification of customer's needs and payment ability;
- Agreement on a repayment plan of customer's debt, in accordance with our policy;
- Ensuring that all activities and duties are carried out in full compliance with regulatory requirements.
Requirements
To be considered, you should have:
- Proven experience in a similar position in the banking sector or financial servicer;
- Familiarity working with dialer systems;
- Strong results orientation, accountability, and self-drive to deliver a consistently strong performance;
- Comfortable working in challenging environments and meeting deadlines;
- Good command of English and efficient computer skills.
Benefits
This opportunity offers competitive compensation, meal vouchers, and bonus programs. You will also enjoy cutting-edge IT equipment, modern facilities, and private health insurance.
The successful candidate will receive career development tools, mentoring, coaching, and a personalized annual learning plan. Additionally, you will benefit from an onsite gym, wellness facilities, and social activities.
At our company, we value diversity and inclusivity. We welcome applicants from diverse backgrounds and promote a culture of mutual respect and trust.
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