Content Moderator

4 weeks ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time
Job Overview:

As a Content Moderator, you will play a crucial role in maintaining the quality and safety of digital content across our platforms. You will apply content policies meticulously, ensuring consistency in handling procedures and enforcing client terms of use. Your keen ability to discern nuances in digital communication will be instrumental in accurately moderating reports of abuse and inappropriate content.

Key Responsibilities:
  • Review and moderate various types of digital content, including videos, news stories, images, and social media profiles.
  • Apply content policies to assess age-appropriateness, violence, sexual content, and political transparency.
  • Participate in wellness programs and training sessions aimed at personal and professional development.
  • Adhere to security measures, confidentiality agreements, and project requirements.
Requirements:
  • Minimum of 1 year of prior operations experience in shared services or customer experience environments.
  • High school diploma or equivalent.
  • Fluent in both English and Ukrainian (reading and speaking).
  • Strong interpersonal, verbal, and written communication skills with a high level of empathy.
  • Cultural awareness and sensitivity to political and social issues relevant to the Ukrainian market.
Additional Details:
  • Work Environment: 24/7 rotational shifts (night shifts approximately 3 nights per month).
  • Location: On-site in Thessaloniki, Greece.
  • Relocation package: Flight tickets to Thessaloniki will be bought in advance by the company, taxi transfer to hotel, 2 weeks hotel stay, assistance issuing hiring documentation, and up to 350 gross for the real estate agency fee.
  • Compensation: Monthly gross salary of 1100 EUR per 14 months.
  • Lunch vouchers 85 EUR monthly, transportation allowance of 65 EUR monthly, and private health care.
Benefits:
  • Permanent contract.
  • Additional PTO for birthdays.
  • Comprehensive wellness programs and counseling services.
  • Dynamic work environment with regular team activities and celebrations.
Important Notes:
  • Training begins on November 7th, and the application deadline is October 15th.
  • Content moderation may involve exposure to sensitive or disturbing material, and supportive measures and resiliency programs are in place to assist employees.

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