Warehouse Shift Operations Coordinator

About the Job:

The role of a Shift Manager is key in ensuring that day-to-day operations run smoothly within a fast-paced warehouse environment. As a Shift Manager, you will be responsible for overseeing the activities of your team and driving productivity to meet our business objectives.

Responsibilities:

• Team Management: Supervise and coordinate a large team, including scheduling work shifts, managing time-off requests, and ensuring appropriate shift coverage.
• Fulfillment Oversight: Ensure timely and accurate picking, packing, and shipping of customer orders while upholding quality control standards.
• Issue Resolution: Address and resolve any operational issues that arise during the shift to minimize disruptions and maintain productivity.
• Safety & Hygiene Compliance: Monitor adherence to workplace safety and hygiene protocols in accordance with company policies and regulatory requirements.
• Performance Monitoring: Track and report on key performance indicators (KPIs), ensuring alignment with departmental targets.
• System Reporting: Use fulfillment systems to document shift outcomes, identify trends, and support data-driven decision-making.

Requirements:

• Experience: 1-3 years of relevant experience in logistics, retail operations, or another environment involving team management and fulfillment processes.
• Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Technical Skills:
  • Proficiency in Microsoft Office, particularly Excel
  • Experience with ERP and Warehouse Management Systems (WMS)
• Language: Strong command of English, both written and verbal

Our Company Culture:

• Effective Communication: Ability to communicate clearly, concisely, and professionally across all organizational levels.
• Organizational Agility: Skilled in prioritizing tasks, managing documentation, and meeting operational deadlines.
• Customer Orientation: Committed to delivering a high-quality customer experience through reliable fulfillment operations.
• Team Leadership: Fosters a collaborative work environment, values individual contributions, and promotes a culture of inclusion.

We Are an Equal Opportunity Employer:

• We strive to create a workplace where everyone belongs, reflects the markets we serve, and has equal opportunities for growth and development.