
Czech-Speaking Customer Support Specialist
5 days ago
Job Overview:
- Language Requirements: Czech, Portuguese
- Work Scheme: Full-Time
Overview of the Role:
We are looking for a talented individual to join our team as a Microsoft Customer Expert. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Responsibilities:
- Identify customers' needs and provide solutions
- Guide customers with billing inquiries and transactions
- Assist customers with order placement and related issues
- Answer customers' inquiries and troubleshoot technical issues
- Follow standard diagnostic procedures
- Enhance customer experience and satisfaction
- Collaborate with colleagues to exchange ideas and solutions
Requirements:
To excel in this role, you will need to possess excellent communication skills in Czech and English, as well as strong sales experience with consumer products and services. Additionally, you should have technical research skills to troubleshoot customer problems, advanced internet research skills, and an empathetic soul with matching communication skills.
What We Offer:
Our company provides comprehensive support for relocation to Greece, including flight ticket expenses, hotel accommodation, and house searching process assistance. You will also receive a competitive monthly salary, plus two extra salaries per year, as well as various benefits and discounts. Join our team and enjoy professional growth and development opportunities, free online Greek language courses, and a great working environment.
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