Danish Language Specialist for Cybersecurity Team

2 days ago

Athens, Attica, Greece beBeeCybersecurity Full time €3,000 - €5,000
Job Title: Danish Language Specialist for Cybersecurity Team

Avoid common security threats and help people stay safe online as a key member of our cybersecurity team. As a Danish language specialist, you will be working closely with the IT Security Software companies dedicated to protecting personal data. If cybersecurity is your passion and you possess excellent communication skills in both Danish and English, this could be your ideal job.

This role involves communicating with customers via phone, chat, and email, ensuring full functionality of antivirus protection, troubleshooting technical issues using your problem-solving skills, tracking and following cases to ensure they are closed efficiently, maintaining high customer satisfaction representing a major brand, providing and maintaining strong professional relationships with all partners, and showing empathy at all times. Additionally, you will log cases on internal systems while getting up to date with clients' products and services.

What You Will Bring:
  • Fluency in Danish
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Empathy and a passion for customer service
  • Familiarity with current Anti-Malware and Firewall products
  • Ability to install an operating system and install additional necessary software
  • Ability to troubleshoot common PC, Mac, and mobile issues
  • Knowledge of MAC, iOS, and Android Operating Systems
  • Knowledge of Firewall, Antivirus products, and Security domain
  • Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals
  • Base knowledge of networking technologies (TCP/IP, DNS, WLAN)

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