Customer Service Representative

**Company Overview**

Join the world's largest jewellery brand and be part of a dynamic team dedicated to excellence and customer satisfaction.

**Location**

Remote work from Greece

**Language Requirements**

• Polish: C2 proficiency
• English: C1 proficiency

**Compensation**

• Monthly Base Salary: 1045,27 EUR
• Performance Bonus: 150 EUR monthly

**Schedule**

• 40 hours per week
• 8-hour shifts scheduled between 8 am - 9 pm, Monday to Sunday

**Training and Development**

• Fully paid remote training conducted by certified instructors

**Benefits**

• Health care benefits and various discounts
• Professional growth and development opportunities
• Special events, community, and social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises with relaxing break areas
• Great Place to Work-Certified Company promoting diversity

**Requirements**

• Fluent in Polish (C2) and English (C1)
• Proven customer support experience or experience in a similar role
• Excellent communication and problem-solving skills
• Ability to work independently and in a team environment
• Strong computer skills and familiarity with CRM systems

**Preferred Qualifications**

• Previous experience in the jewellery or luxury goods industry
• Experience with remote customer service operations

**Application Process**

To apply, please submit your CV and cover letter outlining your relevant experience and language proficiency. Interviews will be conducted remotely.