Head of Payment Product
3 weeks ago
This a Full Remote job, the offer is available from: Cyprus, Greece, Estonia, North Macedonia, Romania, Portugal, Spain, Malta, United Kingdom, Serbia, Georgia (USA)
Our client is a succeful remote company operating with great success in a very peculiar niche. Your mission is to drive the seamless onboarding experience for our users while ensuring compliance with AML/KYC regulations and optimizing payment processes. You will lead a team responsible for user journey flows, focusing on new user conversion rates and payment success metrics.
Responsibilities:
- Responsible for % new user conversion, % successful payments, and cost of payments.
- Lead the development and execution of the onboarding strategy, ensuring a frictionless and compliant experience for users.
- Collaborate with cross-functional teams including engineering, design, compliance, and operations to define product requirements and prioritize initiatives.
- Manage third-party API integrations related to AML/KYC, payment processing, and other key functionalities.
- Utilize data analytics to track user journey flows, identify pain points, and optimize conversion rates and payment success metrics.
- Conduct market research and competitive analysis to identify trends, opportunities, and best practices in onboarding and payments.
- Define KPIs and metrics to measure the effectiveness of onboarding processes and drive continuous improvement initiatives.
- Head up payments and ensure that we have world-class payment options in key markets such that we drive conversions up and third-party costs down.
- Reporting to the CEO, communicate product vision, roadmap, and progress to stakeholders at all levels, including executives, engineering teams, and external partners.
- Mentor and support a team of product managers and analysts, fostering their professional growth and development.
- Stay up-to-date with industry regulations, market trends, and emerging technologies relevant to AML/KYC compliance and payment processing.
Requirements:
- Bachelor's degree in business, computer science, or a related field.
- 5+ years of product management experience, with a focus on onboarding, payments, and compliance in the iGaming or Fintech industry.
- Proven track record of successfully launching and scaling products, preferably in a fast-paced startup environment.
- Deep understanding of AML/KYC regulations and compliance requirements, with experience implementing related solutions.
- Strong technical background with knowledge of third-party API integrations and payment processing systems.
- Highly analytical mindset with proficiency in data analysis tools and techniques.
- Excellent communication and stakeholder management skills, with the ability to effectively collaborate across teams and influence decision-making.
- Experience leading and mentoring a team of product managers and analysts, fostering a culture of innovation and excellence.
- Experience with agile methodologies and product management tools.
- Passion for user experience and a customer-centric approach to product development.
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