Customer Support Agent
1 month ago
Are you looking to take the next step in your career within the customer support sector? Are interested in the opportunity of thriving within a leading company? If the answer is yes, then look no further, apply nowÂ
key responsibilities
- ensuring continued customer loyalty by providing timely and accurate information
- maintaining open communication channels with other departments
- providing exceptional customer service and collecting required information from inbound customer calls
- resolving and taking ownership of each clientâs questions or concerns
- promoting a customer-oriented image for the company by listening to customers, asking questions and providing alternatives aiming to facilitate their needs
- performing miscellaneous job-related inquiries regarding products and orders
experience
- previous relevant working experience required
qualifications
- proficient english speaker
- literacy in computer skills
- knowledge of call center operation systems
- experienced customer oriented professional with the ability to utilize conflict resolution skills
- previous relevant working experience required
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