Dutch Customer Service Advisor

1 month ago

Thessaloniki, Greece Randstad Hellas Full time

Attention Dutch speakers The opportunity that you have been waiting for is now here How about starting your career in the beautiful Thessaloniki, Greece? Are you extremely fluent in the Dutch language and fluent in English? If so, and you also possess a Customer Service mindset, then this is the perfect opportunity for you 

As aDutch Customer Service Advisor, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to Dutch speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances. You will have the chance to make new friends while enjoying the sunny lifestyle of northern Greece and its culture. 

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating to Greece.

key responsibilities

  • Act as the first point of contact for all the Dutch callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with Dutch customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations

    experience

    Previous working experience in a similar role is not required.

    skills

    • Technical mindset
    • Superior communication skills, both written and verbal
    • High adaptability in dynamic working environments & rotating shifts

      qualifications

      • An excellent level of the Dutch language
      • Fluency in English
      • PC Literacy

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