Front Desk Agent

3 weeks ago

Athens, Attica, Ελλάδα POSEIDON ATHENS HOTEL Πλήρης απασχόληση


Job description
Company Description Poseidon Athens Hotel is a premier destination for travelers visiting Athens who seek comfort, personalized service, and a convenient location. Our hotel offers easy access to all major attractions in the city and boasts a team of hospitality professionals who provide personalized and attentive service to make guests' stays memorable and enjoyable.

We offer
extensive facilities, from modern, well-designed interiors to top-notch dining and recreational amenities, to make every visitor's trip to Athens special. Role Description This is a full-time on-site role for a Front Desk Agent in Paleo Faliro. The Agent is responsible for phone etiquette, clerical skills, communication, customer service, and other front of the house desk duties as needed. The Front Desk Agent is responsible for greeting guests, checking them in and out, handling customer inquiries and complaints, managing reservations, and providing information about the hotel and local area. Qualifications Degree in Hospitality or related field At least 2 years experience in the same field Fluency in English and knowledge of additional languages Knowledge of PMS’s such as Oracle Suite8-Fidelio and Ota platforms Excellent communication skills, both written and verbal Ability to handle multiple tasks and prioritize responsibilities

What We Offer
Salary + Competitive bonus scheme Supportive and professional working environment Opportunities for growth and long-term collaboration Monthly prepaid benefits card