Reservation Assistant Specialist

2 days ago

Heraklion, Region of Crete, Ελλάδα ODEON Tours Πλήρης απασχόληση
Founded in 1992, Coral Travel Group has served more than 40 million tourists over 34 years and has established itself as one of the leading groups in Türkiye and Europe. Operating with strong brands in tour operation, accommodation, destination services, aviation, travel agency services, information technology and security, the Group serves approximately 4 million tourists annually through its 37 companies across 21 countries and more than 6,000 employees. Coral Travel Group provides tour operation and sales agency services under the Coral Travel brand in 15 countries. In destination services, it operates through ODEON Tours in Türkiye, Egypt, Greece, Spain, the UAE, Thailand, Tunisia and Vietnam. In the accommodation sector it operates under the Coral Group Hotels umbrella through the brands Seven Seas Hotels, Marvida Hotels and Xanadu Resort. In addition, it offers a wide range of services through ODEONBEDS in the hotel bed bank sector, ODEON Software and Technology in information technology, and ODEON Security and Consultancy in the security sector. Coral Travel Group continues to expand into new markets and destinations, prioritising quality and customer satisfaction. The Group is also a member of the World Travel & Tourism Council (WTTC), the leading global authority in the tourism sector. We are looking for an Assistant Specialist in Reservation Department to join our dynamic team.

KEY RESPONSIBILITIES
• Following daily tasks for reservation process,
• Verbal and written communication with hotel partners,
• Responding special requests of tour operators for reservations,
• Inserting and checking the stop sales from hotel partners. QUALIFICATIONS
• Minimum 2 years of experience in travel agency or hotel industry with understanding of reservation process,
• Strong communication skills verbally and in written in English,
• Having knowledge of using package programs related to tourism is preferable,
• Able to use MS Office programs effectively in business,
• Capable of problem solving, questioning, researching,
• Open to self-development,
• Responsible for task follow-up,
• Compatible to teamwork Strong written and verbal communication,
• Able to adapt to flexible

working hours
,
• Resident or able to reside in Heraklion, Crete. The company offers a competitive remuneration package and excellent working environment. Those interested can send their resumes in English only with a recent photo attached to the e-mail: cv.greece@odeontours.com