Spanish-Speaking Customer Expert – Automotive Project
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Δημιουργήστε έναν δωρεάν λογαριασμό για να αποθηκεύσετε θέσεις εργασίας, να δημιουργήσετε ειδοποιήσεις και να επιστρέψετε σε αυτήν την καταχώριση από τον πίνακα ελέγχου σας.
Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.
• Handle incoming calls and emails from customers.
• Provide roadside assistance and breakdown support.
• Assist customers with mobile app login, account activation, and digital services.
• Troubleshoot basic technical issues and escalate complex cases when necessary.
• Answer questions about warranties, maintenance appointments, dealerships, and vehicle services.
• Guide customers through connected mobility features and digital products. Requirements
• Spanish proficiency at C1 level.
• English proficiency at B2 level.
• Good computer skills and strong communication abilities.
• Customer-oriented mindset and problem-solving skills.
• Ability to multitask and handle customer inquiries efficiently.
• Basic knowledge of Android and iOS devices.
• Typing speed of at least 25 WPM with 85% accuracy.
• Previous customer service experience is an advantage but not mandatory.
• A driving license is a plus. Working Conditions
• Rotating shifts throughout the day and night.
• Monday to Friday, including occasional weekends.
• The department operates 24/7, year-round.
• Candidates based in Athens may occasionally be required to attend on-site visits or technical appointments.
• Performance-based bonuses may be available.
• Training and professional development opportunities are provided. Apply now to take the next step in your international career
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