Front Office Agent

2 weeks ago

Athens, Attica, Ελλάδα OKUPA Πλήρης απασχόληση

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Δημιουργήστε έναν δωρεάν λογαριασμό για να αποθηκεύσετε θέσεις εργασίας, να δημιουργήσετε ειδοποιήσεις και να επιστρέψετε σε αυτήν την καταχώριση από τον πίνακα ελέγχου σας.

Αποθήκευση εργασίας Αποθήκευση και δημιουργία ειδοποίησης

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Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.

About Okupa Okupa is a vibrant, multi-concept hospitality space in the heart of Athens, blending a boutique hotel, creative co-working spaces, a Kitchen & Listening Bar, and cultural programming. We value curiosity, creativity, and community, and we’re looking for team members who love creating unique experiences for both our guests and our team. Okupa Hotel is currently seeking to recruit for the position of the: Front Office Agent

Key Responsibilities
• Welcome and greet guests providing a friendly and courteous service.
• Ensure correct billing arrangement is provided according to hotel policies and procedures.
• Receive and handle payments, check-in & check-out procedures.
• Manage the reservations and provide information about the hotel, available rooms, rates and facilities.
• Answer incoming calls, processes booking by telephone and email correspondence.
• Record and ensure the accuracy of guest information through guest experience app.
• Provide information to guests about amenities, area and venues.
• Arrange pickup and drop off services for guests at the time of their arrival and departure.
• Address customer complaints and escalate to the Front office manager when needed. Requirements
• Minimum 2 years' experience in a relevant position.
• General education degree or international equivalent required. College degree preferred.
• Excellent command of the English language, both spoken and written.
• Knowledge of hotel systems such as PMS, POS and computer applications
- software programs.
• Additional language would be considered an extra asset.
• Follow all relevant Health & Safety department regulations.
• Ability to work on rotating shifts including nights. Personality Competencies
• Happy, positive and friendly.
• Dynamic and self-motivated.
• Enthusiasm to develop skills and knowledge.
• Adaptable to change and willing to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.
• Good organizational and multitasking abilities and attention to detail.
• Excellent communications, problem-resolution abilities and customer care skills.
• A team player with a positive can-do attitude and a hands-on, results-driven approach. Perks & Benefits at Okupa
• Enjoy staff meals while you work.
• Access to movement sessions at a super discounted price.
• Friends & family discounts on hotel stays.
• A creative, inspiring work environment in central Athens.
• Opportunities to participate in cultural and social events hosted by Okupa.
• Learning and development opportunities across hospitality, F&B, and creative projects.

Front Office Agent

Αποθηκεύστε αυτήν τη δουλειά και διατηρήστε την αναζήτησή σας οργανωμένη

Παρόμοιες θέσεις σε Athens

Κύριες πόλεις

Αμερική

Ευρώπη

Ασία / Ωκεανία

Αφρική

Front Office Agent

Αποθηκεύστε αυτήν τη δουλειά και διατηρήστε την αναζήτησή σας οργανωμένη

Παρόμοιες θέσεις σε Athens

Κύριες πόλεις