Software Product Specialist
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Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.
About the Role
We are seeking a motivated, detail-oriented Software Product Specialist to join our team and support the development, implementation, and ongoing management of a specialized medical software solution. The role combines clinical knowledge, technical aptitude, and customer engagement, acting as a bridge between healthcare professionals and our internal Clinical, Development, and Quality teams. The successful candidate will develop in-depth product expertise, support and train healthcare professionals, contribute to product testing and continuous improvement, and play an active role in software implementations and customer training.
Key Responsibilities
Product Expertise – Product Development
• Develop in-depth knowledge of the software's functionalities and associated clinical workflows.
• Develop and maintain product documentation, including user manuals, training materials, and application notes.
• Gather and communicate customer feedback, clinical requirements, and improvement suggestions to support product development.
• Collaborate with Clinical, Development, and Quality teams throughout the software lifecycle.
• Participate in software testing, validation, and usability evaluations.
• Support product quality and compliance with applicable medical device software standards and regulatory requirements. Project Implementation/ Customer Training & Support
• Conduct product demonstrations and deliver training sessions to healthcare professionals, both remotely and onsite.
• Support software implementations, configuration, and customer onboarding.
• Provide ongoing support to customers following implementation. Qualifications Required
• Bachelor's degree in Pharmacy, Nutrition & Dietetics, Biomedical Engineering, Health Sciences, or a related field.
• Strong technical aptitude and confidence working with software applications.
• Excellent communication and interpersonal skills, with the ability to interact effectively with healthcare professionals and technical teams.
• Attention to detail and a proactive, customer-oriented mindset.
• Professional proficiency in Greek and English.
• Willingness to travel for customer training and implementations. Preferred
• Degree in Pharmacy or experience in hospital pharmacy or clinical settings.
• Previous experience in healthcare technology, medical software, clinical applications, or a customer-facing healthcare role.
• Familiarity with clinical nutrition, medication management, pharmacy workflows, or hospital information systems.
• Experience in software testing, validation, implementation, or customer training.
• Familiarity with medical device software regulations and quality standards
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