Ecommerce Manager
3 days ago
Athens, Attica, Ελλάδα
Trésor Hospitality
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Company Description Trésor Hospitality, founded in 2012, is a leading independent hotel management and development company in Greece, focused on maximizing the value and performance of each hotel it manages. The company delivers end-to-end services, from feasibility studies and pre-opening support to human resources, sales, marketing, and public relations, collaborating with more than 520 travel agencies and managing 612 rooms across Greece. As an official partner of Marriott and Accor, Trésor Hospitality works closely with major global hotel brands and is expanding its portfolio with new Autograph Collection and Residence Inn by Marriott properties. Its curated portfolio includes renowned destinations such as Odera Tinos, Ios Palace Hotel & Spa, Ios Grand Suites, Teight Hotel, Monastiri Beach Bar & Restaurant, and Lango Hotel Design & Spa, reflecting a strong commitment to elevating Greek hospitality. Investors and hoteliers rely on Trésor Hospitality for its proven expertise, transparent practices, and measurable results in the luxury hospitality sector.
Role Description The Ecommerce Manager is a full-time, on-site role based in Athens, responsible for driving online revenue and optimizing digital performance across Trésor Hospitality’s portfolio of properties. This role oversees daily e-commerce operations, including managing hotel websites booking engines, updating rates and availability, and ensuring accurate content across all online distribution channels. The Ecommerce Manager monitors key performance indicators, analyzes booking and traffic data, and implements strategies to improve conversion, average daily rate, and overall online sales. The role collaborates closely with sales, marketing, revenue management, and property teams to align digital campaigns, promotions, and packages with commercial objectives and brand standards. Additional responsibilities include coordinating with external partners and OTAs, maintaining compliance with brand guidelines for international hotel brands, and identifying opportunities for growth in existing and new online markets.
Qualifications
• Strong e-commerce and online distribution skills, including experience with hotel booking engines, OTAs, and channel managers.
• Advanced analytical skills for interpreting booking data, website metrics, and market trends to support data-driven decision making.
• Effective communication skills, with the ability to collaborate across internal teams and external partners, and present insights clearly.
• Sales and marketing skills, including experience in revenue-focused campaigns, digital promotions, and upselling strategies.
• Relevant experience in hospitality, travel, or tourism sectors, ideally within hotel management or revenue/e-commerce roles.
• Proficiency with PMS systems, and Excel or similar data tools.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent professional experience.
• Strong organizational skills, attention to detail
• Strong e-commerce and online distribution skills, including experience with hotel booking engines, OTAs, and channel managers.
• Advanced analytical skills for interpreting booking data, website metrics, and market trends to support data-driven decision making.
• Effective communication skills, with the ability to collaborate across internal teams and external partners, and present insights clearly.
• Sales and marketing skills, including experience in revenue-focused campaigns, digital promotions, and upselling strategies.
• Relevant experience in hospitality, travel, or tourism sectors, ideally within hotel management or revenue/e-commerce roles.
• Proficiency with PMS systems, and Excel or similar data tools.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent professional experience.
• Strong organizational skills, attention to detail