Dutch Speaking Travel Agent

Location & Workplace: 100% Remote (Based anywhere in Greece) Language

Requirements:
Fluent Dutch (C2) and Working English (B2+) Job Title: Dutch-Speaking Travel Agent & Remote Travel Coordinator Target Industry: Digital Travel & Luxury Hospitality Eligibility: Restricted to current Greece residents or candidates independently relocating Position Overview We are actively searching for driven, dedicated professionals to represent a premier global brand within the digital travel industry. In this role, you will serve as a frontline brand ambassador while enjoying the flexibility of a 100% remote setup from any location in Greece—ranging from vibrant city centers to tranquil islands. This opportunity goes well beyond standard customer support. Working as a remote travel coordinator, you will uphold the company's prestigious reputation by untangling intricate reservation issues and curating effortless, luxury travel experiences. Acting as a vital bridge for travelers, you will blend operational accuracy with outstanding hospitality care.
• Work Setup: 100% Remote work-from-home position strictly reserved for candidates already residing in Greece or those independently arranging their relocation to the country. Core Responsibilities & Daily Tasks
• Multichannel Engagement: Manage incoming customer inquiries across telephone, email, and live chat channels with effortless professionalism in fluent Dutch and working English, guaranteeing a superior user experience.
• Complex Problem Resolution: Analyze and resolve intricate booking issues, itinerary cancellations, and billing questions with patience, genuine empathy, and meticulous accuracy.
• Travel Expertise: Keep up to date with global travel guidelines, hospitality protocols, and internal platform features to deliver dependable, expert advice to clients.
• Database Tracking: Log all client conversations carefully inside the company CRM system to ensure complete account histories and accurate case documentation.
• Performance Excellence: Achieve personal productivity goals while collaborating closely with an international team to maintain top-tier service standards and high guest satisfaction. Desired Qualifications & Profile Language Capabilities:
• Dutch: Fluent (C2-level command) to guarantee optimal client satisfaction and crystal-clear spoken and written communication.
• English: Working proficiency (B2 level or above) required for internal software platforms, onboarding training, and team collaboration. Legal & Operational Setup:
• Work Authorization: Active legal entitlement to live and work in Greece (EU citizenship or valid residence/work permits).
• Home Office Environment: Quiet, private remote workspace supported by a fast, reliable internet connection. Key Attributes:
• Exceptional communication skills paired with the poise needed to handle demanding customer scenarios calmly, backed by strong emotional intelligence.
• Strong self-discipline to organize daily workflows and execute tasks independently in a fully remote environment. Compensation, Benefits, & Career Path
• Base Pay: Competitive compensation package designed for multilingual talent in Greece, structured around the standard 14 annual salary installments.
• Monthly Incentives: Ongoing monthly performance bonuses tied directly to surpassing service quality metrics and operational targets.
• Day-One Coverage: Full private medical and life insurance policies activated immediately on your first official workday.
• Hardware Supplied: Complete company IT package (including a corporate laptop and essential peripherals) delivered straight to your residence in Greece.
• Internal Progression: Clear internal advancement pathways leading into Quality Assurance (QA), Team Lead, or Corporate Trainer roles. Relocation Support (Moving to Greece)
• Flight Covered: Complete reimbursement or upfront coverage for your commercial flight ticket to Greece.
• Temporary Lodging: 30 days of company-funded temporary accommodation to give you ample time to secure permanent housing.
• Administrative Guidance: Hands-on assistance with local bureaucratic procedures, including step-by-step support acquiring your Greek tax ID (AFM) and social security credentials (AMKA). Application Process Eager to advance your remote career with an industry-leading travel platform? Send over your updated resume in English today. Our talent acquisition team will review your application and reach out promptly to arrange an introductory video interview