Sales Trainer with English
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Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.
Job Description
The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He/She/They work under moderate supervision with some latitude for independent judgment.
Responsibilities:
• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
• Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories
• Oversee, measure, and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through various assessment tools
• Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience
• Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed
• Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery
• Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance Candidate profile:
• Bachelor’s degree or equivalent experience preferred
• 3+ years of experience working in a customer service, training, or sales capacity preferred
• Subject matter expert and proven leader within peer group
• Prior experience in high volume calling preferred
• Experience working with Salesforce.com or similar CRM strongly preferred
• Strong technical skills in MSOffice
• Proven ability to prioritize concurrent projects and demonstrate project management
• skills
• Ability to communicate and demonstrate various strategies, platforms, and skills to varied
• audience
• Detail-oriented and proficient communication skills
• Willingness to work on site from our office in Athens
• Fluency in English C1
• Italian, Spanish, German, French fluency will be considered an advantage
Location:
GRC Athens
- Minwos 10-16 Language
Requirements:
Time Type: Full time
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