German-speaking Travel Support Agent | Greece | Remote

1 day ago

Thessaloniki, Ελλάδα Cross Border Talents Τηλεργασία Πλήρης απασχόληση


Work Model: 100% Remote

Schedule: Monday to Friday, with occasional weekend shifts

Working Hours: Rotating shifts between 08:00 - 00:00

About the Role

We are looking for a German-speaking Travel Support Agent to join an international team supporting customers of a leading online travel platform. In this role, you will assist travellers and partners with bookings, reservations, payments, and general travel-related inquiries.

This is an excellent opportunity for customer-focused professionals looking to build a career in the travel industry while enjoying the flexibility of remote work.

Key Responsibilities

Provide customer support via phone, email, and messaging channels

Assist with booking modifications, cancellations, and refund requests

Handle account, reservation, and payment-related inquiries

Support both customers and business partners with travel-related requests

Deliver support primarily in German, with occasional support in English

Requirements

Fluent German (C1)

Good English communication skills (B2+)

Previous customer service, contact center, hospitality, or travel industry experience is an advantage

EU citizenship or valid EU work authorization required

What We Offer

100% Remote work model

Relocation support package

Performance-based productivity bonus

Monthly meal allowance

Comprehensive paid training program

International and multicultural work environment

Career growth and development opportunities

Continuous learning and professional development

Apply

Interested candidates are invited to send their updated CV in English directly to aida.ljajic@cbtalents.org with the subject line:

German-speaking Travel Support Agent - Greece