German-speaking Travel Support Agent | Greece | Remote
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Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.
Work Model: 100% Remote
Schedule: Monday to Friday, with occasional weekend shifts
Working Hours: Rotating shifts between 08:00 - 00:00
About the Role
We are looking for a German-speaking Travel Support Agent to join an international team supporting customers of a leading online travel platform. In this role, you will assist travellers and partners with bookings, reservations, payments, and general travel-related inquiries.
This is an excellent opportunity for customer-focused professionals looking to build a career in the travel industry while enjoying the flexibility of remote work.
Key Responsibilities
Provide customer support via phone, email, and messaging channels
Assist with booking modifications, cancellations, and refund requests
Handle account, reservation, and payment-related inquiries
Support both customers and business partners with travel-related requests
Deliver support primarily in German, with occasional support in English
Requirements
Fluent German (C1)
Good English communication skills (B2+)
Previous customer service, contact center, hospitality, or travel industry experience is an advantage
EU citizenship or valid EU work authorization required
What We Offer
100% Remote work model
Relocation support package
Performance-based productivity bonus
Monthly meal allowance
Comprehensive paid training program
International and multicultural work environment
Career growth and development opportunities
Continuous learning and professional development
Apply
Interested candidates are invited to send their updated CV in English directly to aida.ljajic@cbtalents.org with the subject line:
German-speaking Travel Support Agent - Greece