Front Office Manager
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Συνεχίζοντας, αποδέχεστε: Όροι χρήσης & Πολιτική απορρήτου.
Job description
Sandblu Resort is currently in search of:
Front Office Manager
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.
- At least 5-7 years of experience in Front Office operations, including previous supervisory or management experience in an upscale or luxury hotel or resort.
- Proven leadership skills, with the ability to manage, coach, and motivate a diverse team, including Assistant Front Office Managers and Front Office Agents.
- Strong understanding of luxury hospitality standards, guest relations, service recovery, and personalized guest experiences.
- Excellent communication, interpersonal, and problem-solving skills, with a warm, confident, and professional approach.
- Excellent command of English; additional languages and strong knowledge of Santorini Island are considered an advantage.
- Proficiency in Opera PMS and MS Office, with a solid understanding of hotel systems, reporting, reservations, billing, and cashiering procedures.
- Strong operational and administrative skills, including occupancy monitoring, arrivals and departures planning, room allocation, billing accuracy, and end of day procedures.
- Ability to analyze operational reports, identify trends, monitor departmental performance, and contribute to revenue optimization and guest satisfaction.
- Excellent organizational skills, attention to detail, and the ability to make sound decisions under pressure in a fast paced luxury environment.
- Strong financial awareness, including cashier controls, payment procedures, billing oversight, and adherence to internal controls.
- Ability to collaborate effectively with Housekeeping, Reservations, Maintenance, Food & Beverage, Finance, and other departments to ensure seamless hotel operations.
- A proactive, solutions oriented mindset, with a strong sense of accountability, discretion, and commitment to continuous improvement.
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