Maître a la Carte

Job Description:

Our restaurants require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.

Applicant's main accountabilities:

• Greet and escort guests with a professional and positive attitude.

• Oversee the flow of guests within the restaurant.

• Manage the reservations and shift team.

• Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.

• Focus on service quality as well as economic/cost targets.

• Liaise between kitchen staff and floor staff.

• Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.

• Oversee and pro-actively deal with guest queries and complaints.

• Advise guests on menus & beverage choices.

• Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).

• Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).

Applicant's main qualifications:

• Hospitality education will be appreciated.

• Experience in a similar position in 4 or 5 star luxury hotels.

• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.

• Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.

Applicant's main capabilities and values:

• Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.

• Organizational and multitasking abilities

• Professionalism / Responsibility

• Critical thinking and Results orientation

• Leadership skills and team spirit

• A natural ability and confidence to sell/promote.

• Exceptional communication and presentational skills

Company information and benefits:

The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.

Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.

Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month ba3sed on employee performance.