Business Solutions Supervisor

At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

As the Corporate Technical Account Supervisor you will be reporting to the Business Solutions manager and will be responsible to drive the Technical Account Manager team's activities for Vodafone's Connectivity, Telephony & Network Security services and solutions (e.g. SDWAN, SDLAN, NextGen Firewall) for Corporate/SME
customers.
More specifically you will: 

•    Supervising and developing Technical Account Manager team for all related portfolio(Network Connectivity, Telephony & Network Security)

•    Visit key customers to guide their digital transformation by proposing and presenting Vodafone solutions for Connectivity, Telephony & Network Security. Maintain strong relationship with IT Leaders

•    Have overview and ownership of RFPs by securing that the proper techno-economical proposition will be delivered within deadline.

•    Managing team relationship with collaborating teams such as Sales, Presales Solution, Project Management, Marketing and Products

•    Market monitoring and investigation for potential new solutions that can be developed, based on strong market and customer insights. 

•    Upskill Corporate/SME Sales team by organizing product and commercial approach trainings. Lead the adoption of new Vodafone solutions for Connectivity, Telephony & Network Security 

•    University degree in IT or Telecoms

•    Excellent command in writing and speaking of the Greek and English language

•    Experience in managing people and partners

•    Experience in design/consulting of technology services & solutions (Connectivity, Telephony & Network Security) for business customers 

•    Previous working experience related to services sales or consulting for SDWAN, SDLAN or Network Security in a Telecoms or IT company

•    Strong results orientation and flexibility to work with the customers and sales teams under pressure & tight timelines

•    Very good interpersonal skills and ability of fluent communication with customers

•    Ability to communicate and negotiate effectively with internal and external collaborators and customers

•    Interest to learn about the latest business services, products & solutions.

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

•   Competitive pay, bonus & remuneration package 

•   Private Health & Medical Insurance  

•   Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad 

•   Remote work equipment to help you create a comfortable, ergonomic workspace at home  

•   Unlimited access to learning resources and trainings 

•   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  

•   Spirit of Vodafone Day: one day each quarter dedicated to your personal development 

•   Extra days off: Vodafone Day, Family Day, Volunteering Day 

•   Needless to say, we cater for your communication wherever you are 

•  Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking 

•  Special employee offers and discounts  

#LI-Hybrid #Vodafonespirit #Togetherwecan 

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.