General Manager

Destination by Hyatt is redefining luxury lifestyle hospitality, creating authentic, immersive experiences for travelers who seek both relaxation and adventure. We are seeking an accomplished General Manager to lead our property in Paros, delivering exceptional service, operational excellence, and a vibrant guest experience that reflects the brand's distinct personality. As General Manager, you will be the driving force behind the hotel's performance, responsible for overseeing all departments, inspiring a talented team, and ensuring the property achieves its strategic, operational, and financial goals.

Key Responsibilities

Business Strategy Development & Operational Leadership

· Directing the day-to-day operations of all hotel departments (Rooms, Food & Beverage, Spa, Engineering, Sales & Marketing, Finance, HR).

· Ensuring property business plans are aligned with the hotel's business strategies.

Financial Management

· Leading development and execution of annual budgets, forecasts, and business plans.

· Monitoring and managing P&L performance to achieve financial targets & optimizing revenue & profitability.

Talent Management & Organizational Capability

· Developing a highly performing leadership team by providing feedback & holding them accountable for performance.

· Ensuring effective work processes & teamwork are in place to maximize individual & overall property performance.

Stakeholder Management & Guest Experience Excellence

· Building strong rapport and developing strategic alliances with ownership groups, corporate leaders, and local community stakeholders.

· Utilizing guest/customer feedback to recognize outstanding employee service

performance and improve service delivery.

· Proven experience as a General Manager or in a senior leadership role within luxury or lifestyle hotels.

· Strong financial acumen with experience in budgeting, forecasting, and P&L management.

· Demonstrated ability to lead and develop high-performing, diverse teams.

· Exceptional communication, problem-solving, and decision-making skills.

· Fluency in English; Greek language skills are a strong advantage.

· Familiarity with Hyatt systems and brand standards preferred

· Strategic, hands-on, and results-oriented leader.

· Passion for hospitality and delivering outstanding guest experiences.

· High emotional intelligence and strong interpersonal skills.

· Competitive renumeration package & Performance-Based Bonus Scheme

· Dynamic, friendly and supportive working environment

· Strong Internal Mobility & Career Advancement Opportunities within SWOT Hospitality

· Wellbeing Matters: Work-Life Balance Initiatives

About SWOT Hospitality

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
• We will give you the opportunity to work with the best practitioners from Greek hospitality market.
• We offer stability and career prospects in a transparent working environment.
• We work with the best professionals in the tourism industry.