Polish Speaking Email Support Specialist
5 days ago
Patrique Mercier Recruitment by Cyriel is excited to present an opportunity for a Polish Speaking Email Support Specialist to join our dedicated team. We are looking for an enthusiastic individual who is eager to provide exceptional support to our Polish-speaking clients.
In this role, you will primarily engage with customers through email communication, addressing their inquiries and efficiently resolving any issues they may encounter. Your commitment to providing high-quality customer service will be crucial in maintaining our reputation for excellence.
Key Responsibilities- Manage and respond to email inquiries from Polish-speaking customers in a professional and timely manner.
- Resolve customer complaints and queries effectively, ensuring customer satisfaction.
- Document customer interactions and feedback to help improve service processes.
- Collaborate with team members to enhance the overall customer experience.
- Participate in training sessions to stay informed about product offerings and best practices in support.
- Fluency in Polish is essential; knowledge of English is a plus. Your native language and nationality should be clearly stated.
- Excellent written communication skills with a focus on customer engagement.
- Previous experience in customer service or email support is preferred.
- Strong problem-solving skills and attention to detail.
- Able to prioritize tasks and manage workload effectively.
- Team-oriented mindset with the ability to work independently when necessary.
- Enthusiastic about delivering outstanding customer service and enhancing overall satisfaction.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
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