Spanish-Speaking Video Streaming Customer Experts
2 days ago
Job Overview:
Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Spanish language skills
Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand
Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.
As a customer service representative in our Spanish team, you will be delivering world-class customer experience to the subscribers of a top streaming service.
What you will do
Communicate through chat & phone with subscribers
Answer how-to questions about payment
Troubleshoot streaming and content issues
Assist subscribers with how-to questions & navigating on the given application
Qualifications
Excellent language skills in Spanish
Good knowledge of English language (B2+)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support will be considered as an advantage
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth &development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for aGreat Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.
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