Credit Control Associate

Credit Control Associate @instacar

At instacar, we're not just transforming the way people move—we're pioneering the future of transportation and mobility. Established in 2018 and officially launched in September 2019, instacar is the first fully digitized mobility-as-a-service scale-up. Our vision is to be the ultimate one-stop mobility app, providing comprehensive services for all drivers. Our mission is to revolutionise perceptions of new - age mobility through technology and a customer-centric approach. At instacar, we are focused beyond just leasing cars, we are dedicated to serving drivers.

Our Core Values:

instacar is guided by our core values: Be Fair, Be Bold, Be Patient. We're committed to fairness in all our collaborations, bold innovation and patience in our growth.

Our Milestones:

In less than five years, we've achieved significant milestones, establishing four prominent instacar points, investing in micro-mobility, and developing our own tech tools like instafleet, a fleet management solution, crafted in-house to streamline operations. Additionally, our all-in-one app provides instadrivers with a centralised platform to manage every aspect of their vehicle subscription seamlessly.

Why Join #instateam?

As we experience rapid growth rates of over 100% annually, supported by esteemed investors like Autohellas, and Elikonos Capital, and achieving a revenue for 2024 of ≈ €24million and being on track to surpass €35 million in 2025, fueled by a strong market presence., we're on the lookout for dynamic individuals to join our #instateam.  At instacar, your voice matters, your creativity thrives, and your impact is tangible. With a human-centered approach and an unwavering commitment to excellence, instacar offers an environment where innovation flourishes, and every contribution is valued.

Your Role: 

For our Finance team we are on the lookout for a Credit Control Associate that not only possesses excellent communication skills but also very handy with numbers. The ideal candidate for this position needs to be able to work as part of a dynamic team, in an environment where work assignments change frequently. He/She will be responsible for reviewing customers' accounts, determining the best way to approach each client, and then executing payment plans in order to be in line with the company's financial goals.

What you will need to:

• Process inbound mails/calls concerning invoicing/collections
• Initiate outbound calls/Mails/Messages on accounts receivable
• Act as the point of contact with clients with regards to collection payments, invoicing procedures, and invoicing matters
• Verify credit transactions and ensure the timely collection of payments by communicating with customers daily, negotiating terms and conditions when necessary
• Resolve potential collection issues by examining accounting records, collection plan, and deposit records 
• Prepare, verify, classify, and record customer payments and transactions related to accounts receivable
• Control customer payments, credit history and plan improved or new collection strategies

Requirements

• 2+ years of experience in an Accounts Receivable/Credit control team or similar role
• Strong organization and time management skills with attention to detail
• Analytical thinking and problem-solving skills.
• Proactive in anticipating problems and potential solutions well in advance.
• Customer service orientation and negotiation skills
• Team player, with the ability to establish and maintain effective working relationships with co-workers, managers and clients.
• BSc in Accounting, Finance, BA or similar.
• Ability to work on and off ERP software/automated solutions
• Fluency in Greek & English, both verbal and written.
• Advanced MS Office skills
• Ability to accurately process numerical data
• Experience with customer service and client communication
• Solid understanding of basic accounting principles, fair credit practices and collection regulations
• Ability to calculate, post and manage accounting figures and financial records

Benefits

• Collaborate with industry experts  in a supportive and inclusive environment.
• A competitive benefits package, including premium private health & life insurance programs 
• Additional perks such as significant discounts on various health, exercise, and nutrition services, a birthday gift card, and more.
• Opportunities for career growth and advancement with a commitment to promoting from within.
• Experience firsthand the convenience of instacar with 10 free rental days.
• Exclusive cost rates for renting a car from instacar, because why drive anything else?
• Work in our brand new HQ in Kifissia.

instacar is an Equal Opportunity Employer, committed to diversity, inclusion, and creating an environment where all employees can thrive, regardless of background or identity.

Ready to drive innovation with us? Apply now and become part of  #instateam