Portuguese Speaking Customer Service for Real Estate industry
2 days ago
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Real Estate industry. This position offers the chance to be part of a dynamic team dedicated to providing exceptional service to clients navigating the real estate market.
Responsibilities- Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat regarding real estate inquiries.
- Assist clients with property searches, bookings for viewings, and general inquiries about real estate offerings.
- Provide guidance on the buying, selling, or leasing process to ensure clients are well-informed.
- Handle customer complaints professionally and work towards effective resolutions.
- Maintain up-to-date knowledge of the real estate market and available properties.
- Document all client interactions and maintain detailed records for service improvement.
- Collaborate with the sales team to facilitate effective communication and service delivery.
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably within the real estate or property management sectors.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information and maintain confidentiality.
- Familiarity with real estate processes and terminology is an advantage.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational and multitasking skills.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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