Front Office Team Leader
5 days ago
Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
Mar-Bella Collection is looking for a passionate Front Office Team Leader to join the MarBella hotel team for 2026 in Corfu.
- Supervise the operations & SOPs of reception, guest relations, porters & doorman team
- Support all the shifts
- Deal with customers and handle complaints
- Meet guests' requests
- Train the front office team
- Schedule shifts
- Monitor stock and office supplies
- Respond to guests' emails
- Ensure company's policies and security requirements are met
Requirements
Skills, Experience & Educational Requirements
- Minimum two years working in a luxury, 5-star hotel
- Degree in hospitality management
- Fluent in verbal and written English
- Microsoft Office proficiency and fidelio
- Excellent written and oral communication skills required
- Strong leadership skills and interpersonal communication skill
Benefits
Mar-Bella Collection offers:
- Competitive compensation package
- On-going training opportunities
- Accommodation ( if necessary)
- Meals within the premises
- Working uniform (and its cleaning)
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