Income Controller

Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. In order to support our rapid growth we are seeking to hire an experienced Income Controller / Invoicing Auditor.

Position Summary

The role of "Income Controller / Invoicing Auditor" in hotels is an important part of managing the financial and debit processes of the hotel. The main objective of this position is to ensure effective revenue management, financial stability and a smooth flow of payments to the hotel. Overall, the "Income Controller / Invoicing Auditor" contributes to maintaining the financial health of the business, optimizing revenue, ensuring regulatory compliance, and resolving issues related to debit processes and payments.

• Supervises activities of Income audit and credit control of the Hotels
• Credit management: Manages the payments from customers and monitors pending issues.
• Fund Management: Monitors cash flow, manages receipts, deposits in bank accounts.
• Communication with Customers and Partners: Provides information and communicates with customers and partners regarding charges, payments, and pending issues.
• Dispute resolution: Resolves disputes and inconsistencies regarding pricing, payments, and billing with customers and partners.

Requirements

• Previous proven experience in a similar position in Hospitality, income auditing roles, reservations or Front office.
• Computer literacy with advanced knowledge of MS Office, especially Excel.
• Knowledge of Financial Concepts: Understanding of basic financial principles such as revenue, payments, credits, payment deadlines and debit accounts.
• Ability to manage multiple processes at once, organize time efficiently and keep track of details.
• Ability to analyze data, prepare reports and draw conclusions from analyses.
• Ability to work effectively with team members and collaborate with different departments of the business.

Benefits

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.