Automotive Sales Advisor

Company Description

Spanos Luxury Cars SA is committed to providing superior service for customers of Jaguar Land Rover. We have the most experienced and qualified personnel in the automotive sector, the largest and most advanced facilities in Greece, and a customer-oriented philosophy. Our goal is to provide customers with the care they and their vehicles deserve.

Role Description:

This is a full-time, on-site role located in Palaio Faliro as an Automotive Sales Advisor.

Qualifications:

• Prior experience in sales in the automotive or related industry
• Strong communication, negotiation, and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and ability to handle documentation with accuracy and completeness
• Proficiency in computer programs and software systems related to rental and leasing
• Excellent organizational and time management skills
• Fluency in English (required), additional languages (preferred)

Key Responsibilities:

1. Carry out sales in accordance to monthly targets and budgets.

2. Prepare/ maintain visit/ call reports/log highlighting features and advise the Manager.

3. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.

4. Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.

5. Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.

6. Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.

7. Ensure pre-delivery inspections and proper documentation of the sales transaction.

8. Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.

9. Provide highest degree of customer service and satisfaction at all times in accordance with the company's sales policies and procedures to maximize future recommended or repeat sales

10. Ensure that the customer is aware of all available extras, accessories and warranties.

11. Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.

12. Provide customers with qualified advice on vehicle finance and insurance facilities.

13. Participate in seasonal sales campaign and promotions to maximize sales penetration