Account Manager DRS

2 weeks ago

Athens Metamorfosi BLD, Greece Brinks Full time

Brink's Company is a leading global provider of cash and valuables management, digital retail solutions and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas and perspectives. We build a sense of belonging, so all employees feel respected, safe and valued and we provide equal opportunity to participate and grow.

We are seeking an accomplished and dynamic Account Manager DRS to join our team. Reporting to the Sales Manager Digital Retail Solutions (DRS), the role is responsible for business growth, customer satisfaction and account profitability.

Digital Retail Solutions (DRS) business, is a key line of Business where Brinks essentially offers a full service via smart devices (Front and Back office), technology, software, analytics and more, so that customers can have an integrated and seamless solution for their cash management needs and all kind of payments/transactions in store.

Key Responsibilities:

  • Develops sales opportunities by identifying potential accounts, actively seeks new sales opportunities via market analysis and proposes solutions according to Customer needs
  • Negotiates contracts and closes agreements to maximize profits
  • Oversees a portfolio of assigned customers, develops new business
  • Ensures the timely and successful delivery of our solutions according to customer needs and objectives working efficiently with Product and Operations
  • Forecasts and tracks key account metrics (i.e., sales results, account profitability and annual forecasts vs Targets)
  • Builds and maintains strong, long-lasting client relationships to achieve ideal customer experience as per contract strategy

Preferred Qualifications:

  • University degree in Business Administration, Sales, Marketing or other related field
  • 3-4 years' experience in business development, B2B sales or as an Account Manager
  • Excellent teamwork and communication skills
  • Proven ability to understand customer needs and build ongoing relationships
  • Experience in delivering client-focused solutions to customer needs
  • Excellent listening, negotiation, presentation and organizational abilities
  • Strong verbal and written communication skills
  • Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
  • Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
  • English literacy

What's in it for you:

  • An opportunity to work in a global environment
  • Empowerment & Project Ownership
  • Opportunities for growth and development

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