Software Support Engineer

1 week ago

Athens, Attica, Greece cosmos business systems Full time €25,000 - €40,000 per year

CBS group is one of the largest Technology, Information Technology and Telecommunications groups, Key Systems Integrators of the Greek and Cypriot Market, with a powerful presence of 35 years and consists of Cosmos Business Systems SA, Cosmos Consulting, CBS LAN and CBS IT Systems (Cyprus) LTD. Our company's mission is to provide high quality integrated solutions in technology products and services to meet the needs of Private Business Sector and Public Sector Organizations, investing in people and knowledge, a combination that makes it competitive and efficient.

Software Support EngineerLocation: Athens, Greece

Type: Full-time

The successful candidate will join the software & consulting department to support software applications within co-founded and / or research projects, as well as projects in the field of Public and Private Sector.

Απαραίτητα Προσόντα:

Candidate's profile:

  • Bachelor's degree in information technology, Computer Science, or related field.
  • Proven experience in software support or similar roles.
  • Familiarity with Agile development, Scrum methodology, and tools like Jira.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and manage multiple priorities.
  • Excellent communication and teamwork abilities.
  • Reliability and a commitment to delivering high-quality service.

Responsibilities:

  • Support and maintain software applications delivered to clients.
  • Identify, isolate, replicate, and fix software defects and verify bug fixes.
  • Review functional and design specifications to ensure full understanding of deliverables.
  • Collaborate closely with development, QA, and operations teams to resolve issues.
  • Understand and translate customer operational needs into technical requirements.
  • Work in shifts and be available on standby during weekends or evenings for customer support requests.

Nice to have:

  • Experience with bug tracking systems and issue resolution workflows.
  • Strong organizational and multitasking abilities.
  • Previous experience in technical support roles or customer-facing environments.

Παροχές:

We offer

  • Competitive compensation package.
  • Hybrid working model.
  • Modern and friendly work environment.
  • Continuous training opportunities and professional certifications.
  • Prospects for career growth within a leading IT organization.

We are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristics.

All submissions will be treated as confidential.

  • Senior C#/Java Software Engineer

    1 week ago

    Athens, Attica, Greece Egon Software Greece Full time €45,000 - €75,000 per year

    Company Overview:Egon Software Pvt. Ltd. (ESL) is a wholly owned subsidiary of Egon Holdings SA, a Luxembourg-based company. Egon Holdings (EHS) is a privately owned conglomerate with diverse interests inDiamonds & Jewelry, Mining, Real Estate, and Investments, conducting operations in13 countrieswith a strong reputation for service reliability and...

  • Software Support Engineer

    1 week ago

    Athens, Attica, Greece Energy Aspects Full time €30,000 - €60,000 per year

    Department:Data Initiative - TechnologyLocation:AthensDescriptionWe are seeking a Software Support Engineer to support clients on API integrations, code scripting, data pipelines, or technical onboarding. The ideal candidate will have a strong technical foundation in data access and troubleshooting and be able to quickly catch up with energy industry general...

  • Senior Full Stack Software Engineer

    3 days ago

    Athens, Attica, Greece Natech ∙ Financial Software Full time €60,000 - €120,000 per year

    Natech Banking Solutions is a leading European fintech company with nearly 20 years of experience in developing advanced banking systems for major financial institutions. Headquartered in Ioannina, with offices in Athens, Switzerland and Germany, Natech is at the forefront of digital banking innovation. Our comprehensive product suite includes core banking...

  • Senior Full Stack Software Engineer

    3 days ago

    Athens, Attica, Greece Natech Financial Software Full time €60,000 - €120,000 per year

    Natech Banking Solutions is a leading European fintech company with nearly 20 years of experience in developing advanced banking systems for major financial institutions. Headquartered in Ioannina, with offices in Athens, Switzerland and Germany, Natech is at the forefront of digital banking innovation. Our comprehensive product suite includes core banking...

  • Software Engineer

    1 week ago

    Athens, Attica, Greece Paymentology Full time €40,000 - €80,000 per year

    At Paymentology, we're redefining what's possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale — across more than 60 countries.Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility...

  • Manual Test Engineer

    1 week ago

    Athens, Attica, Greece Support Full time €25,000 - €40,000 per year

    Thundersoft is looking for a Manual Smartphone Test Engineer in Greece to join our team of experts in the telecommunications industry.The ideal candidate will be responsible for testing smartphones and cellular networks in the field using various testing tools such as QXDM and ELT. The candidate should have a strong understanding of 4G, 5G networks...

  • Software Engineer

    2 weeks ago

    Athens, Attica, Greece Paymentology Full time €25,000 - €45,000 per year

    Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa cards across more than 60 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set...

  • Professional Software Engineer

    3 days ago

    Athens, Attica, Greece INTERAMERICAN HELLENIC LIFE INSURANCE COMPANY S.A. Full time €25,000 - €45,000 per year

    Interamerican, a member of the Achmea Group and certified as a World-Class Workplace, offers exceptional career opportunities within a dynamic, fast-paced, and agile working environment. We embrace modern ways of working and are committed to fair treatment, inclusion, and equity. As a proud signatory of the Diversity Charter Greece, Interamerican fosters a...

  • Software Engineer

    1 week ago

    Athens, Attica, Greece ACTA Ltd Full time €40,000 - €60,000 per year

    Company Description:ACTA Ltd is a provider of OSS solutions for the Telecoms industry. The company is located in Chalandri, Greece. It was founded in October 2002 and it has a strong presence in the industry.Role Description:This is a full-time hybrid role for a Software Engineer. The Software Engineer will be responsible for deploying & supporting Telecom...

  • Software Engineering Manager

    1 week ago

    Athens, Attica, Greece Canonical - Jobs Full time €40,000 - €80,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...