Work from Paradise: German Customer Support

2 weeks ago


Volos, Thessaly, Greece Cross Border Talents Full time €25,000 - €40,000 per year


Remote German-Speaking Customer Support in Greece

Are you ready to start your next professional adventure in one of the most beautiful countries in Europe — while working comfortably from home?

Join an international company known for delivering world-class customer experiences for a global leader in the travel and accommodation industry. You'll become part of a multicultural team that supports travelers around the world, ensuring they enjoy smooth and memorable journeys.

About the Role

As a German-speaking Customer Support Specialist, you will assist customers with their travel-related inquiries — from reservations and payments to policy clarifications and issue resolutions. Your role is to provide excellent service while maintaining a positive and professional attitude.

Your Main Responsibilities
  • Communicate with customers via phone, chat, or email in German and English

  • Assist with booking modifications, cancellations, and account support

  • Provide accurate information about products, services, and policies

  • Resolve issues efficiently and ensure customer satisfaction

  • Collaborate with team leaders and colleagues to improve the overall service experience

Requirements
  • Fluency in German (C1 minimum) and good command of English (B2 minimum)

  • Work permit in Greece or EU citizenship

  • Previous experience in customer support or hospitality is a plus

  • Flexibility to work rotational shifts (Monday–Sunday, 40 hours/week)

  • Comfortable using computers and online communication tools

What's Offered
  • Competitive salary with 2 extra salary payments per year

  • Meal voucher provided monthly

  • Permanent contract with stability and growth opportunities

  • Private health insurance

  • Paid training to help you succeed from day one

  • Work fully remote within Greece

Why Apply?

This is your chance to build a global career from home — while enjoying life in sunny Greece.

Join a company that values people, celebrates diversity, and empowers you to grow both professionally and personally.

Apply now and combine the Greek lifestyle with a rewarding remote career




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