
fulfillment shift coordinator
2 weeks ago
Fulfillment Shift Coordinator
What you will focus on
- Team Management: Supervise and coordinate a large team, including scheduling work shifts, managing time-off requests, and ensuring appropriate shift coverage.
- Fulfillment Oversight: Ensure timely and accurate picking, packing, and shipping of customer orders while upholding quality control standards.
- Issue Resolution: Address and resolve any operational issues that arise during the shift to minimize disruptions and maintain productivity.
- Safety & Hygiene Compliance: Monitor adherence to workplace safety and hygiene protocols in accordance with company policies and regulatory requirements.
- Performance Monitoring: Track and report on key performance indicators (KPIs), ensuring alignment with departmental targets.
- System Reporting: Use fulfillment systems to document shift outcomes, identify trends, and support data-driven decision-making.
- Process Improvement: Contribute to the ongoing optimization of fulfillment operations through innovative problem-solving and implementation of best practices.
- Experience: 1-3 years of relevant experience in logistics, retail operations, or another environment involving team management and fulfillment processes.
- Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
- Technical Skills:
- Proficiency in Microsoft Office, particularly Excel
- Experience with ERP and Warehouse Management Systems (WMS)
- Language: Strong command of English, both written and verbal
- Effective Communication: Ability to communicate clearly, concisely, and professionally across all organizational levels.
- Organizational Agility: Skilled in prioritizing tasks, managing documentation, and meeting operational deadlines.
- Customer Orientation: Committed to delivering a high-quality customer experience through reliable fulfillment operations.
- Team Leadership: Fosters a collaborative work environment, values individual contributions, and promotes a culture of inclusion.
- Room to grow and develop via numerous opportunities for learning, professional development and career advancement
- A safe and healthy workplace and a friendly environment which respects each employee's individuality and personality
- Member of Ahold Delhaize
We Give the Best of our Self to make the Best in People's Lives
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