Finnish Customer Technical Advisor

2 days ago

Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

At the moment Cross Border Talents is looking for Finnish speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Customer Technical Advisor:
  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.


Requirements

Requirements for the Customer Technical Advisor:
  • High School Diploma or Higher
  • Native/Fluent Finnish ;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills

Benefits

Cross Border Talent's Offer:
  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

  • Finnish Customer Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €2,500 - €3,000 per year

    Cross Border Talents is recruiting a Finnish Customer Advisor to work in Athens, Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...

  • Finnish Customer Advisor

    2 days ago

    Athens, Attica, Greece Atlean World Full time €40,000 - €60,000 per year

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in amazing Athens, Greece for a role as a Finnish Customer Advisor.Why a...

  • Finnish Customer Service Professional

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €4,000 - €6,000

    Netflix Finnish Speaking Representative Job Description">In this role, you will be responsible for providing exceptional customer service to Finnish-speaking Netflix subscribers. You will work with customers via chat and phone to resolve their issues, answer questions about payment and streaming, and help them navigate the platform.">Required Skills and...

  • French Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

    Cross Border Talents is looking for French Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Italian Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

    Cross Border Talents is looking for Italian Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • German Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €30,000 per year

    Cross Border Talents is looking for German Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Spanish Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Cross Border Talents is looking for Spanish Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Dutch Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Cross Border Talents is looking for Dutch Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Finnish Language Customer Service Representative

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000

    Job Opportunity:The role entails providing customer support to clients in Finnish, utilizing excellent communication skills and a good command of English (B2+).Deliver solutions to customers' needs through sales.Guide customers experiencing billing issues or related transactions.Assist with order placements and resolve associated problems.Troubleshoot...

  • Danish Customer Technical Advisor

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €30,000 per year

    At the moment Cross Border Talents is looking for Danish speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...