Croatian Customer Advisor
2 weeks ago
This is a full-time position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.
Role Description:
- Assisting clients with travel reservations, booking modifications, and general destination information.
- Ensure each customer receives professional, empathetic, and solution-oriented support while promoting additional travel services, such as insurance and upgrades.
- Enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.
Requirements:
- Fluency in
Croatian (C1/C2)
and good command of
English - Previous experience in customer service, support, hospitality, or tourism is an advantage
- Strong communication and problem-solving skills
- Ability to manage calls, chat, and back-office tasks
- Already
based in Greece
(mandatory for remote roles) - Motivated, adaptable, and customer-focused
What We Offer
- Competitive salary package
- Performance-based bonuses
- Private health insurance and other benefits (depending on project)
- International work environment
- Full training and continuous coaching
- Supportive and multicultural team
- Flexible schedules
Start date from January 2026 (or later depending on availability)*
Other similar projects may be presented depending on your profile*
Interested or know someone who might be? Send your CV in English to
.
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