Fraud Risk

Join Us At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you'll do As a Fraud Risk and Compliance Supervisor you will be responsible to a) prevent, detect and mitigate any fraudulent risk leading to financial losses, compliance issues, negative brand impact or unpleasant experience for Vodafone customers  b) support and coordinate fraud-related investigation activities c) ensure compliance with fraud & corruption related policies and regulations.  More specifically you will: Implement the fraud prevention policy, managing internal & external fraud risks (telco & business). Ensure the effective & efficient operation of Fraud management systems.  Design & monitor technical controls to detect, prevent fraudulent activities. Prepare and present detailed performance reports on fraud incidents, risks, KPIs, and compliance updates to senior management and stakeholders. Strengthen risk management strategies by identifying, evaluating, and mitigating potential threats. Conduct root-cause analysis, orchestrate the investigation process and ensure the implementation of corrective actions in case of fraud related incidents  Ensure the full compliance with the Antibribery / Economic Sanctions & Trade controls policies through the effective implementation of the relevant controls  Who you areB.Sc./M.Sc.  in Telecommunications / Business / Information Security or a related field. At least five (5) years' work experience in the field of Telecommunications, or in a similar position of: Fraud, Margin Assurance, compliance, internal audit etc.  Advanced proficiency in data analysis tools (e.g., SQL, Excel, BI platforms)  Certifications in fraud management, or risk analysis (e.g., CFE, CFCA, CISM, CISA) will be an asset Strong Risk management & audit skills. Understanding of telecom industry systems & processes (e.g OSS/BSS systems, commercial, financial processes etc.).  Ability to organize and manage multiple priorities.  Excellent analytical, problem-solving & communication skills. Key performance indicators: Fraud/Revenue value Add value >% of total revenue  Minimize external fraud/Revenue loss