Senior Manager, DevOps Engineer

ROLE SUMMARY

The Digital Technology and AI organization's mission is to innovate, build, standardize, and scale breakthrough AI/GenAI solutions, products, and platforms that enable Pfizer to connect digitally with all our customers.

We are seeking a Senior Manager, DevOps Engineer who will be responsible for supporting a portfolio of AI/ML platforms and services. You will play a critical role in defining and implementing DevOps best practices, building robust CI/CD pipelines, and ensuring the security, reliability, and scalability of our AI infrastructure. Your expertise will help us accelerate the delivery of AI-powered solutions while maintaining the highest standards of operational excellence.

ROLE RESPONSIBILITIES

The Senior DevOps Engineer's responsibilities include but are not limited to:

Infrastructure & Cloud Operations:

• Design, deploy, and manage AWS cloud infrastructure for AI/ML applications using Infrastructure as Code
• Architect and maintain highly available, fault-tolerant systems using AWS services (ECS Fargate, Lambda, Step Functions, S3, DynamoDB, ECR, etc.)
• Implement auto-scaling strategies and optimize resource utilization for cost efficiency
• Lead lifecycle management activities including upgrades, patches, capacity planning, and infrastructure retirement
• Manage multi-environment deployments (dev, prod) with appropriate isolation and controls

CI/CD & Automation:

• Build and maintain sophisticated CI/CD pipelines using GitHub Actions for containerized microservices
• Automate deployment processes for 50+ microservices across multiple environments
• Implement GitOps practices and promote infrastructure/configuration as code
• Develop automation scripts for operational tasks and deployment workflows
• Manage Docker container builds and ECR repository lifecycle

Security & Compliance:

• Integrate security practices throughout the CI/CD pipeline (shift-left security)
• Implement automated security scanning
• Manage secrets and credentials using AWS Secrets Manager and secure CI/CD practices
• Ensure compliance with enterprise security policies, tagging standards, and industry regulations
• Monitor and respond to security incidents and vulnerabilities in a timely manner
• Conduct security reviews of infrastructure and application architectures

Monitoring & Reliability:

• Implement comprehensive monitoring, logging, and alerting using Grafana, Dynatrace, and CloudWatch
• Establish SLIs, SLOs for critical services
• Participate in incident response, troubleshooting, and post-mortem analysis to identify root causes
• Drive continuous improvement through metrics-driven insights and capacity planning
• Optimize system performance through profiling, benchmarking, and tuning

Collaboration & Leadership:

• Work closely with AI/ML development teams to understand requirements and optimize deployment strategies
• Provide technical guidance and mentorship on DevOps/MLOps best practices
• Document infrastructure, runbooks, standard operating procedures, and architectural decisions
• Contribute to technical design reviews and architectural decision-making
• Foster a culture of automation, reliability, and continuous improvement

BASIC QUALIFICATIONS

• BSc degree in Computer Science or Engineering is required. MSc is preferred.
• 7+ years of hands-on experience deploying and managing enterprise software solutions in AWS or other cloud environments
• Proven experience building and maintaining production-grade CI/CD pipelines (GitHub Actions, Jenkins, or similar)
• Extensive AWS expertise with services including:
• Compute: ECS Fargate, Lambda, EC2, EKS
• Storage: S3, DynamoDB
• Container: ECR
• Security: IAM, Secrets Manager, KMS
• Deep expertise with Infrastructure as Code using CloudFormation and/or Terraform
• Production experience with Docker containerization and orchestration
• Strong proficiency with Git version control and branching strategies
• Scripting & Programming: Python (required), Bash, strong understanding of software development lifecycle
• Monitoring & Observability: Hands-on experience with Grafana, Dynatrace, CloudWatch, or similar tools
• Security Tools: Experience with SonarQube, Snyk, or similar security scanning tools
• Configuration Management: Experience with automated configuration management approaches
• Performance Optimization: Proven ability in performance testing, profiling, and optimization
• Demonstrated ability to own complex systems end-to-end and manage production deployments
• Strong analytical and troubleshooting skills with systematic problem-solving approach

GENERAL SKILLS REQUIREMENTS

• Excellent communication skills - able to explain technical concepts to diverse audiences
• Experience contributing to technical specifications and design documentation
• Collaborative mindset with ability to work effectively across distributed teams
• Self-motivated with strong bias for action and results
• Commitment to quality, security, and operational excellence

Work Location Assignment: Hybrid

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here

Information & Business Tech