Service Engineer – Robotics Maintenance

Company:
 Alicia Bots Pte Ltd

Number Required: 2

About Alicia Bots:

Alicia Bots is a leader in underwater robotics, providing innovative solutions for hull cleaning, cargo hold cleaning, and vessel performance optimisation. Focusing on sustainability and cutting-edge technology, we aim to transform maritime operations worldwide. We are expanding our operations in Athens and are looking for dedicated 
Service Engineers
 to join our dynamic team.

Position Overview:

We are seeking skilled 
Service Engineers
 to provide technical support, maintenance, and crew training for our robotic systems on ships. The ideal candidates will have hands-on experience in servicing electromechanical systems and the ability to work in maritime environments. This role involves international travel and direct interaction with ship crews and clients, delivering demonstrations and ensuring optimal robot performance.

Key Responsibilities:

Servicing & Maintenance:

• Perform routine maintenance, troubleshooting, and repairs on underwater robotic systems onboard ships.
• Ensure all robotic systems are functioning optimally and meet performance standards.
• Replace worn or damaged parts, ensuring compliance with operational guidelines.

Inspection & Performance Assessment:

• Conduct detailed inspections of robots to ensure mechanical, electrical, and software integrity.
• Assess and document robot performance, identifying areas for improvement.

Crew Training & Support:

• Train ship crews on the operation, safety, and basic maintenance of robotic systems.
• Provide hands-on demonstrations and address crew questions to ensure smooth operation.

Demonstrations & Client Interaction:

• Conduct cleaning demonstrations and performance inspections for potential and existing clients.
• Serve as a company representative, ensuring excellent client service and satisfaction.

Reporting & Documentation:

• Prepare detailed service reports, including maintenance records and recommendations for improvements.
• Document client interactions and feedback for internal review.

Collaboration:

• Work closely with the engineering and operations teams to provide feedback for product development and improvements.
• Liaise with the customer support team to address client concerns and provide solutions.

Required Qualifications:

• Diploma or Bachelor's degree in Mechanical, Electrical, or Marine Engineering, or a related field.
• 2+ years of experience in servicing mechanical or electromechanical systems, preferably in the maritime or robotics industry.
• Strong knowledge of mechanical systems, electrical systems, and basic software diagnostics.
• Familiarity with maritime safety regulations and standards.

Preferred Qualifications:

• Experience working in marine environments or onboard ships.
• Understanding of underwater robotic systems and their maintenance.
• Knowledge of hull cleaning and performance inspection processes.
• Experience in training and client-facing roles.

Key Skills:

• Excellent troubleshooting and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to work in challenging environments, including onboard ships and in port facilities.
• Attention to detail and a commitment to delivering high-quality service.
• Willingness to travel internationally for assignments.

Why Join Alicia Bots?

• Be part of an innovative team transforming maritime operations.
• Work on cutting-edge robotic systems in a fast-paced and exciting industry.
• Opportunity to travel and engage with clients worldwide.
• Competitive salary and benefits package.

Application Process:

Interested candidates are invited to submit their resume and cover letter to 

 with the subject line: 
Application for Service Engineer – Robotics Maintenance & Training.
Alicia Bots is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees.