Senior Site Reliability Engineer

Who We Are:

OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. Join OpenBet to take your career to the next level and be part of a global innovative team shaping the future of betting entertainment for millions worldwide.

Job Description
The
Senior Site Reliability Engineer
is a senior position in the Site Reliability Engineering track. An employee holding this position is an engineer with reasonable backdrop of professional experience in the domain of platform performance and analysis, design and implementation of monitoring processes, and in reviewing performance aspects of solution design, code and monitoring output. The Senior SRE will be working closely with the Software Architects, other members of the SRE Team, internal and external Performance Teams, and is expected to be able to apply professional experience of SRE concepts. Will provide technical direction to the team they are in. A "
can do
" mindset and "
out-of-the-box
" thinking will be prerequisites.

Responsibilities

• Senior/Lead site reliability engineer for a large OpenBet platform
• Accountable for the capacity, performance and reliability of an OpenBet platform
• Accountable for the monitoring and observability processes, technologies and tools. Drives issues to resolution quickly.
• Review, sign-off and input in solution design choices, following agreed architecture and performance excellence principles
• Perform critical reviews of complex database schema and code for performance efficiency
• Identify and address performance anomalies and their potential causes using monitoring tools/graphs
• Provide input to the delivery plans of SRE objectives
• Primary contact on day to day performance-related and reliability issues with the customer / partner
• Leading role in the preparation for Major Events
• Lead engineer responsible for performance test profiling, and supporting Performance Tests
• Technical leadership outside team e.g. Major Event preparation, monitoring technology authority
• Escalation point for complicated performance related matters
• Escalation point and proactive responder for critical and business impacting incidents
• Provide technical coaching for less experienced engineers
• Support the recruitment process of technical resources

Qualifications:

• A bachelor's degree in computer science, engineering, or information systems from a well-regarded university;
• 8+ years of combined commercial experience in Software Development, Performance Engineering and SRE roles.
• Demonstrable coding talent in at least one major language (TCL, Java, J2EE, C, C++, C#, Python or PHP);
• Working knowledge of Web technologies and internet protocols (SOAP, WS-*, ReST, XML, HTTP, TCP/IP);
• Strong fundamental programming skills (data structures, algorithms);
• Expertise in Database design/optimization (any vendor);
• Expertise in designing, setting up and using observability tools (eg Grafana, InfluxDB, Prometheus, Datadog etc)
• Expertise in Performance Testing on distributed systems or microservice architectures
• Expertise in reviewing complex work spanning across multiple systems for performance excellence, reliability and extensibility, including feature implementation reviews and general platform improvements
• Expertise in infrastructure, layout, scaling and capable of assessing the performance of a platform both in real-time and through interpreting long-term trend data
• Ability to break up problem space and design solutions of any complexity spanning across multiple functions/systems/integrations and turn vaguely defined requirements into solid tasks
• Experience in leading high-priority incident related problems of high complexity using monitoring and observability principles, and both be able to contribute to solutions or direct the teams in a clear manner
• Able to assess the relative strengths and suitability of different solutions to performance issues with an appreciation of architectural factors across different languages, operating systems, and technology tools.
• Extensive experience in the performance, capacity, and scaling for a platform or preparation of a live environment
• Excellent communication skills, both written and spoken;

It would also be great to see these
skills/experiences
as well:

• Familiarity developing on Linux;
• Development skills in TCL or any other Scripting language;
• Web development skills React, HTML, HTML5 and CSS;
• Experience with Jenkins or other CI tools;
• Good working knowledge of Git or other version control systems;
• Scripting skills: Bash, Perl, Python, and JavaScript;
• Experience with Cloud Technologies (eg AWS, Azure)
• Experience in developing software that interfaces with other 3rd party systems;
• Ability to learn new technologies quickly
• Ability to consistently deliver and contribute to timescales

What's the Score?
Why OpenBet?

• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.
• The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.
• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.
• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.
• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.

What we can offer YOU:

• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace
• The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow
• Tangible and genuine development - at OpenBet, you can take your career where you want it to go
• And if that's not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career
• We have a collaborative office environment with our team members in office 2 days per week.

At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated.

At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated.