Customer Service Representative

2 weeks ago

Athens, Attica, Greece TOPTALENT Full time €25,000 - €40,000 per year

Position: Customer Service Representative (Croatian)

Location: Athens, Greece

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Respond promptly and professionally to incoming customer inquiries through various communication channels.
  • Research and identify effective solutions to resolve customer issues or concerns.
  • Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management.
  • Provide accurate and complete information using appropriate tools, systems, and procedures.
  • Maintain a high standard of customer service and contribute to a positive customer or partner experience.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

  • Fluent/Native in Croatian (C1 level), with strong proficiency in both written and spoken communication. As well as good proficiency in English.
  • High school diploma or equivalent qualification.
  • Minimum of 6 months experience in customer service, hospitality, retail, or a related field.
  • Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
  • Proficiency with computers and customer service tools.
  • Reliable high-speed internet connection and a quiet workspace (for remote work).
  • Eligibility to work in Greece or willingness to relocate with appropriate work authorization.

BENEFITS:

  • Competitive compensation package, including a base salary, daily meal allowance and opportunities for performance-based bonuses
  • Flexible work shifts designed to support work-life balance
  • Comprehensive benefits package based on role
  • Supportive and accessible leadership committed to employee development
  • Inclusive and community-focused work environment that values giving back
  • Opportunities for career advancement and continuous learning
  • Generous annual leave allowance (up to 25 days per year)

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-

  • Gross 1.200€
  • 2 Jan
  • must have Greek work permit
  • Working hours: Monday to Sunday 8am – 7pm (flexibility in case of client's modification request)

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece Cbtalents Full time €9,000 - €30,000 per year

    We are looking for a motivated Customer Service Representative to join our team in Athens. Contract: Temporary, 8 months Languages required: Dutch and English (both fluent) Schedule: Monday to Friday, 8:00 to 17:00 Work model: Training and nesting period are on site for candidates based in Attica. After 90 days there is a possibility to work from home,...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece Cbtalents Full time €15,000 - €25,000 per year

    Title: Remote Customer Service Representative (Athens, Monday-Friday 10am-6:30pm with some weekends) Are you looking for a remote customer service role that offers a flexible schedule and the opportunity to work from the comfort of your own home? Look no further We are currently seeking a motivated and customer-focused individual to join our team as a Remote...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece BrightPathcompany Full time €2,000 - €4,000 per year

    We are looking for a motivated Customer Service Representative to join our team in Athens.Contract:Temporary, 8 monthsLanguages required:Dutch and English (both fluent)Schedule:Monday to Friday, 8:00 to 17:00Work model:Training and nesting period are on site for candidates based in Attica.After 90 days there is a possibility to work from home, depending on...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece IntouchCX Full time €15,000 - €25,000 per year

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece Careerxtra Full time €20,000 - €40,000 per year

    We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Service Representative to join their team in Athens.Position: Customer Service RepresentativeLocation: Athens, GreeceEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:Handle inbound customer inquiries for a leading retail client,...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece Global Payments Inc. Full time €25,000 - €35,000 per year

    DescriptionEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece IntouchCX Full time €25,000 - €35,000 per year

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece Pricefox Full time €15,000 - €25,000 per year

    About us: is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.Ready to...

  • Customer Service Representative

    7 days ago

    Athens, Attica, Greece Pricefox Full time €20,000 - €25,000 per year

    About us: is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.Ready to...

  • Estonian Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece speakit Full time €25,000 - €40,000 per year

    On behalf of our client, we are looking for the next Estonian Customer Service Representative to join their team in GreeceAre you a problem-solver with good communication skills?If yes, then this job opportunity might be for youAs an Estonian Customer Service Representative you will:Identify and assess customers' needs Provide accurate, valid and complete...