Hungarian speaking Technical Support Consultant

1 week ago

Athens, Attica, Greece Plugged Full time €25,000 - €40,000 per year


THE EMPLOYER

Our client stands as a pioneering force in the global technology landscape, renowned for its relentless pursuit of innovation, design excellence, and customer-centric approach. They transformed the way we interact with technology, offering a diverse portfolio of iconic products and services that seamlessly integrate hardware, software, and digital content. From the revolutionary mobile devices to the sleek laptops and innovative Watch, each product is a testament to the companys commitment to pushing the boundaries of what is possible. With a steadfast dedication to environmental sustainability and social responsibility, our client is to inspire and empower individuals around the world, shaping the future of technology and driving positive change for generations to come.

THE OFFER

  • Been part of a dedicated team of an American Technology Global Market Leader with headquarters in California.
  • Elite training to enhance your career in the short, middle, and long term.
  • Fully paid relocation.
  • Competitive local remuneration.
  • Performance monthly bonus.
  • Paid training on the job in Athens.
  • Opportunity to work fully remotely from Greece.
  • A dedicated relocation support team to your disposal 24/7.

THE ROLE

The Technical Support will be responsible for assisting customers with technical issues and inquiries related to product specifics, connectivity, systems, and devices. The primary objective is to ensure customer satisfaction by providing effective solutions and guidance.
Within the role, some of the key tasks will be:

  • Identify and troubleshoot connectivity, device, or system-related issues reported by customers.
  • Guide customers through troubleshooting steps to resolve issues efficiently.
  • Establish rapport with customers to understand the context of reported problems, such as failed login attempts.
  • Assist customers in successfully executing login procedures.
  • Educate customers on the root cause of technical issues and provide insights for prevention.
  • Aid customers in setting up their devices as needed.
  • Utilize probing and investigative techniques to understand customer needs effectively.
  • Educate customers on optimizing their client accounts and assist them in configuring account settings.

THE IDEAL JOB IF YOU HAVE

  • Native fluency in Hungarian.
  • English fluency at C1.
  • Excellent attendance and punctuality.
  • Commitment to delivering high-quality service.
  • Demonstrated strong customer focus and dedication to excellence.
  • Willingness and ability to absorb and apply knowledge effectively.
  • Previous customer service experience is advantageous.
  • Empathy and ability to handle difficult customer interactions.
  • Strong multitasking skills.
  • Capability to handle stress.
  • Confident, adaptable, and empathetic demeanor.
  • Positive and flexible attitude.
  • Ability to maintain composure when dealing with frustrated customers.
  • Organized and methodical thinker.
  • Preferred experience in technical support.
  • Self-sufficient and confident in troubleshooting basic technical issues related to connectivity, systems, and devices.
  • Proficiency in following technical troubleshooting steps.
  • Familiarity with the clients products and services is desirable.

INTERESTED? PLEASE SEND A MESSAGE TO APPLY OR DISCUSS 100+ MORE JOB POSITIONS


  • Hungarian Customer Technical Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    At the moment Cross Border Talents is looking for Hungarian speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...

  • Hungarian Customer Support

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Cross Border Talents is looking for Hungarian speakers to work in Athens, Greece.Your role:Respond and record consumer inquiries/questions raised through free phone lines for customers;Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;Ensure Client complaints are dealt with and logged in line with...

  • Hungarian-Speaking Customer Experts for JTI 20

    3 days ago

    Athens, Attica, Greece wherewework Magyarország Full time €25,000 - €40,000 per year

    on behalf of: TP Greece Job Overview: Join our JTI Customer Experts team and be the primary point of contact for customer requests, representing Japan Tobacco International By joining forces with JTI – Japan Tobacco International, the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our...

  • German Technical Support Consultant

    3 days ago

    Athens, Attica, Greece speakit Full time €30,000 - €40,000 per year

    Do you speak German? A new position in technical support is opening a new door in your lifeOn behalf of our client, we are currently looking for an enthusiastic & communicative Technical Support Consultant. Ready to join your next adventure?Benefit from a unique opportunity to become Technical Support Consultant for one of the biggest tech companies in an...

  • Hungarian-Speaking B2B Sales Expert

    2 weeks ago

    Athens, Attica, Greece TP Greece Full time €30,000 - €60,000 per year

    Job Overview: Join our B2B Sales Experts team to manage and grow relationships with IT resellers Are you passionate about technology and sales? Join TP in Greece and become part of a dynamic team representing one of the world's leading technology companies. We are looking for experienced Sales Experts to manage and grow relationships with IT...

  • Hungarian-Speaking B2B Sales Expert

    2 weeks ago

    Athens, Attica, Greece TP GREECE Full time €35,000 - €45,000 per year

    Job Overview: Join our B2B Sales Experts team to manage and grow relationships with IT resellers Are you passionate about technology and sales? Join TP in Greece and become part of a dynamic team representing one of the world's leading technology companies. We are looking for experienced Sales Experts to manage and grow relationships with IT resellers...

  • Technical Support Consultant

    3 days ago

    Athens, Attica, Greece SupportYourApp Full time $30,000 - $60,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Hungarian-Speaking Video Streaming Experts in Athens 15

    3 days ago

    Athens, Attica, Greece wherewework Hellas Full time €25,000 - €40,000 per year

    on behalf of: TP Greece Job Overview: Join our Video Streaming Customer Experts in Athens and help people all over the world take their video channels to the next level TP collaborates with the world's top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. ...

  • Hungarian-English Content Moderator-Relocation Support to Thessaloniki

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €80,000 - €120,000 per year

    Do you speak and write Hungarian and English (both on at least C1 level)? Have you got previous experience in call centre or BPO environment and would like to continue or start working in content moderation, without the need to receive calls? Have you been residing in Athens for some time and would like to change the scenery? Then we have a match hereAs a...

  • Retail Technical Support Consultant

    3 days ago

    Athens, Attica, Greece ENTERSOFTONE Full time €25,000 - €40,000 per year

    Retail Technical Support ConsultantENTERSOFTONEΑΚΟΛΟΥΘΗΣΕ Υπηρεσίες Λογισμικού και ΠληροφορικήςΠροβολή 8 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 2 ώρεςΗμ. ανάρτησηςπριν 2 ώρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης απασχόλησηΤύπος...