Billing & Disputes Coordinator

Looking for a role where you can lead processes, collaborate across teams, and drive improvements in a fast-paced multinational environment? You just found it. Bring your energy – we'll take care of the rest

As a Route Settlement, Billing & Disputes Coordinator, you'll:

Be at the core of our Order-to-Cash operations, coordinating billing, settlement, and dispute resolution activities across multiple countries. You'll work closely with internal teams, external partners, and a talented local team to ensure timely and accurate processing, while continuously improving the way we work.

You'll thrive in this role if you:

• Coordinate daily route settlement, billing, and dispute resolution tasks for multiple countries
• Ensure that all shipment-related documents are scanned, validated, and processed on time
• Monitor team performance and track key metrics and KPIs to ensure service excellence
• Collaborate with warehouses, transport companies, and other business service teams to resolve issues and improve accuracy
• Support team engagement and foster a positive, productive work atmosphere
• Lead onboarding for newcomers and support technical skill development within the team
• Step in to back up the Team Leader during peak periods and closing activities
• Drive continuous improvement by sharing best practices and implementing process enhancements

Απαραίτητα Προσόντα:

Our new team member needs to:

• Hold a university degree in Finance, Business Administration, or a related field
• Have 1+ years of experience in a finance or operational role
• Bring 1+ years of team coordination or people management experience
• Be fluent in English
• Have working knowledge of SAP or another ERP system (preferred)
• Possess strong skills in time management, process coordination, and stakeholder communication
• Be proactive, organized, and focused on driving results

You can be successful in this role if:

• You ensure timely and accurate processing of routes, settlements, and dispute resolutions.
• You proactively identify and address discrepancies and process inefficiencies.
• You maintain high customer satisfaction levels through effective communication and resolution management.
• You manage multiple priorities while maintaining accuracy and attention to detail.
• You adapt well to a fast-paced, multinational work environment and thrive under pressure.

Παροχές:

How we will support you:

A dedicated buddy will guide you through your onboarding journey.

We provide clear guidelines and tools to track your performance and career growth.

You'll have access to professional and personal development opportunities.

You'll gain international exposure while working with a diverse and passionate team.

You'll take on exciting challenges that will allow you to influence key processes and drive improvements.

About your new team:

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don't have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.

Think you've got the secret ingredient? Apply Now

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.