Technical Customer Support
2 weeks ago
Grow- is working with a leading outsourcing/BPO company that is looking to recruit a German-speaking Technical Customer Support for their offices in Thessaloniki.
Position: Technical Customer Support
Location: Thessaloniki, Greece
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Interact with users through various channels (via email, phone, and chat)
- Analyze and evaluate users specific account setups and previous interactions to recommend solutions
- Troubleshoot technical questions including software, hardware, and logistic questions
- Escalate complex issues and provide context to the reason for the escalation.
REQUIREMENTS:
- Native/fluent in German, both oral and written. Fluent in English (at least C1 level)
- Previous experience in customer facing role (B2B or B2C)
- Basic coding understanding with the ability to read the code
- Prior experience in multi-channel customer support
- Excellent communication skills (both oral and written)
- Demonstrated ability to work through complex technical problems
- Strong attention to detail
- Working schedule: Monday to Friday, 09 AM - 06 PM.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Referral program
- Relocation support
- Guidance and tools to reach your full potential.
-
Thessaloniki, Central Macedonia, Greece JoB Training & Coaching Full time*Summary*Endast lokala kandidater kommer att anställas. Ingen visumsponsring erbjuds. Relokalisering inom landet kan stödjas. Denna roll är idealisk för dig som har stark erfarenhet av kundsupport och vill arbeta i en tekniskt orienterad miljö med tydliga karriärmöjligheter. Svenska på C1 eller C2-nivå är obligatoriskt.Om rollenI rollen som Svensk...
-
Thessaloniki, Central Macedonia, Greece Jobsonboard Full timeSummaryEndast lokala kandidater kommer att anställas. Ingen visumsponsring erbjuds. Relokalisering inom landet kan stödjas. Denna roll är idealisk för dig som har stark erfarenhet av kundsupport och vill arbeta i en tekniskt orienterad miljö med tydliga karriärmöjligheter. Svenska på C1 eller C2-nivå är obligatoriskt.Om rollenI rollen som Svensk...
-
Dutch-Speaking Support Specialist
1 week ago
Thessaloniki, Central Macedonia, Greece Cbtalents Full timeAre you fluent in Dutch and English and looking for an exciting career opportunity in a vibrant, international environment? Join our team in Athens, Greece, and become a key part of our global travel project, helping customers with their travel needs Starting Date: January 23, 2026 Your Role & Responsibilities As a Dutch-Speaking Travel Support Specialist,...
-
Customer Support French Speaker
4 days ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeWe are currently looking for a French-speaking Customer Support Representative to join our international team. This is a fully remote role, open to candidates already living in Greece or those wishing to relocate.If you are based abroad, we offer relocation assistance to Athens, including a paid flight and free accommodation during your first weeks in the...
-
Remote Italian Customer Care Specialist
1 week ago
Thessaloniki, Central Macedonia, Greece Cbtalents Full timePosition Summary We are recruiting a dedicated Italian-Speaking Customer Care Specialist to work from a remote location anywhere in Greece. This role involves serving as the main point of contact for our Italian clientele, ensuring they receive outstanding service and clear communication regarding our tobacco products and related company processes. This is...
-
Croation Customer service agent
2 weeks ago
Thessaloniki, Central Macedonia, Greece Cross Border Talents Full timeAbout the Role We are looking for Croatian-speaking Customer Service Representatives to join our international team in Greece. You will be assisting customers of leading global brands, providing excellent service through phone, chat, and email all while working remotely from Greece. If you are relocating from abroad, we offer relocation support to make your...
-
Thessaloniki, Central Macedonia, Greece JoB Training & Coaching Full time*Summary*Endast lokala kandidater kommer att anställas. Ingen visumsponsring erbjuds. Relokalisering inom landet kan stödjas. Detta är en långsiktig heltidsanställning för erfarna kundserviceproffs som vill arbeta i en internationell miljö med stabila arbetsvillkor, tydliga processer och kontinuerlig utveckling. Rollen passar dig som redan är bosatt...
-
Thessaloniki, Central Macedonia, Greece Cbtalents Full timeJob Title: Customer Service Representative – Italian Speaker - Consumer Electronics (Remote – Greece) Location: Remote (Greece) Start Date: 6 February 2026 (Paid Training) Application Deadline: 28 January 2026 Job Type: Full-time | Rotational Shifts (Monday–Sunday, 09:00–21:00) About the Role Our client, a leader in the consumer electronics industry,...
-
Thessaloniki, Central Macedonia, Greece Jobsonboard Full timeLieu: Télétravail (Remote/Working from Home)Introduction (French)Êtes-vous un professionnel bilingue, parfaitement bilingue en français et prêt à vous engager dans une carrière internationale de carrière et voyage? Saisissez cette opportunité de devenir Consultant Solutions pour une marque de renommée mondiale, le tout en travaillant entièrement...
-
Thessaloniki, Central Macedonia, Greece BrightPathcompany Full timeA new job. A new lifestyle. A new beginning in Greece.Are you a young German speaker looking forinternational experience, a better work lifebalance, and a chance to live somewhere sunny and affordable?This is your opportunity to start a new chapter inThessaloniki, one of Greece's most vibrant and youth-friendly cities.Join our German-speaking Customer...
