German Customer Support

22 hours ago


Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year
Cross Border Talents is looking for German speakers to work in Athens, Greece.

Your role:

Respond and record consumer inquiries/questions raised through free phone lines for customers;

Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;

Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;

Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;

Troubleshoot through the use of open questions, support documents, and system training;

Offer recommendations to common problems or frequently asked questions.

Requirements

High School Diploma or Higher

Native/Fluent German;

Good level of English, C1;

Writing speed: 20 words per minute

Active Listening

Good Problem Solving Skills

Strong troubleshooting Skills

Benefits

Paid travel Expenses;

Health Coverage and Private Health Care;

Attractive Salary with performance bonus;

Working hours: 40h per week = is 8 hours per day / 5 days a weeks



  • Athens, Attica, Greece Avg Full time €2,500 - €3,000 per year

    About the job Remote - German Customer Support Customer Service Agent German Support Are you passionate about helping people and solving problems? Do you speak German fluently and have a good command of English? Join a global customer experience leader and represent a well-known brand by providing outstanding support to its users. Job Overview ...


  • Athens, Attica, Greece speakit Full time €40,000 - €60,000 per year

    Are you a German speaker? Do you want to work in Greece, remotely all over the country?We are looking for people to work as German Customer Support for the PANDORA jewelry company If you speak excellent German and have excellent communication skills, read below and apply nowResponsibilities:Identify customer needs, clarify information, research each issue...


  • Athens, Attica, Greece Cross Border Talents Full time €40,000 - €60,000 per year

    Location: Athens, Thessaloniki, or Chania Greece (On-site or Remote, depending on the project) Language Requirements: German (C2/native) + English (B2+) Contract Type: Full-time Relocation Support: Flight ticket, 2-week hotel stay, airport pickup, and real estate assistance Looking to take your career abroad or start fresh in the Mediterranean? We are hiring...


  • Athens, Attica, Greece CB Talents SP Full time €104,000 - €130,878 per year

    Are you fluent in German? We are looking for German-speaking talent ready to start a new journey in one of the most vibrant and dynamic sectors: IT & Customer Support Whether you're already in Greece or dreaming of a Mediterranean lifestyle, this is your chance to work with one of the most recognized global companies in the industry. You'll join a...


  • Athens, Attica, Greece apply2day Full time €35,000 - €40,000 per year

    Looking for a role where your love for the German language and helping other plays a major factor? We are hiring on behalf of our client, for the role of German Customer Support RepresentativeThe role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to...


  • Athens, Attica, Greece apply2day Full time €25,000 - €30,000 per year

    Looking for a role where your love for the German language and helping other plays a major factor? We are hiring on behalf of our client, for the role of German Customer Support Representative The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to...


  • Athens, Attica, Greece Cross Border Talents Full time €30,000 - €40,000 per year

    Do you enjoy solving problems and helping others, all while working in an international environment? A global company is looking for a German-speaking Customer Support Specialist to join its growing team in Athens. If you're passionate about providing outstanding service and ready to improve your language skills, this could be the role for you. What you'll...


  • Athens, Attica, Greece speakit Full time €2,600 - €5,200 per year

    Are you fluent German speaker?You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.Apply now and live your next job experience in GreeceAs a customer service consultant in this project, your daily responsibilities will include:Respond promptly to customer inquiries and concerns via phone,...


  • Athens, Attica, Greece CallForTalents Full time €2,500 - €3,500 per year

    Job Responsibilities:Assist customers via phone, email, and chat, providing support in German for product inquiries, troubleshooting, and issue resolution.Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly and professionally.Maintain accurate customer records and follow up on open cases.Collaborate with other...


  • Athens, Attica, Greece CBTalents Full time €25,000 - €40,000 per year

    Remote German Customer Support Role Start a New Life in Greece We're hiring German-speaking Customer Support Specialists to work remotely from Greece on a variety of exciting international projects in industries like travel, tech, electronics, and more. If you're fluent in German (C1C2), have intermediate English, and are interested in building a career in...