Assistant Housekeeping Manager/Supervisor for Domes of Elounda

Welcome to Domes

Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.

With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.

Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.

Domes of Elounda

We are currently hiring for our 5* resort Domes of Elounda, Autograph Collection Hotels, an ultimate luxury experience, located in Crete.

The Role:

The Assistant Housekeeping Manager/ Housekeeping Supervisor at Domes Resorts oversees the daily housekeeping operations, ensuring that cleanliness standards and guest satisfaction are met. This individual supervises housekeeping team members, coordinates cleaning schedules, assists in managing supplies, and provides hands-on support to the team.

Some of the responsibilities:

Supervising Housekeeping Team Members

• Assist in recruiting, training, and supervising housekeeping Team Members.
• Coordinate work schedules, assign cleaning tasks, and monitor performance to ensure efficiency and quality.
• Conduct daily briefings, communicate hotel policies, and ensure team members adherence to health and safety standards.
• Quality Control & Inspection
• Meticulously inspect guest rooms, corridors, and public areas to ensure they meet the hotel's cleanliness and appearance standards.
• Maintain records of room and area inspections and identify areas for improvement.
• Inventory and Supplies Management
• Assist in managing the inventory of cleaning supplies, linens, and guest amenities.
• Monitor stock levels, request restocking as needed, and coordinate with suppliers.

Guest Service & Satisfaction

• Respond promptly to guest requests, inquiries, and complaints related to housekeeping.
• Work closely with the front desk, maintenance, and other departments to address guest needs and special requirements.

Health & Safety Compliance

• Ensure compliance with hotel policies, health and safety regulations, and sanitation guidelines.
• Conduct regular training on safe cleaning practices, proper handling of chemicals, and emergency procedures.

Administrative Duties

• Maintain accurate housekeeping records, including cleaning schedules, inventory usage, and staff attendance.

Useful to have:

• High school diploma or equivalent; additional training or certification in hospitality management is a plus.
• Minimum of 3 years in housekeeping in supervisory role within a luxury hotel environment.
• Knowledge of the English language.
• Familiarity with cleaning procedures, chemical handling, and equipment use.

What you will bring:

• Strong leadership and team management abilities, ensuring smooth daily operations and a high standard of guest service across all departments within the Property.
• Excellent communication and interpersonal skills for managing interactions with both guests and staff.
• Planning and prioritizing tasks.
• Ability to work in a fast-paced environment and handle pressure with professionalism.
• A problem-solving approach with an eye for detail as the ability to think on one's feet and address challenges.

You will benefit from:

• Competitive Remuneration Package
• Continuous Training & Development opportunities
• Friendly Work environment

Domes Resorts is an equal opportunity Employer.

All applications will be treated in strict confidentiality.

Please note: Only short-listed candidates will be contacted.