Customer Support Representative

1 day ago

Thessaloniki, Central Macedonia, Greece Randstad Greece Full time €25,000 - €40,000 per year

Are you passionate about delivering exceptional client support and service quality?

Are you experienced in working with SAP?

If you are interested in joining a multinational company as a
Customer Support Representative
, apply now

Responsibilities

The
Customer Support Representative
will have the below responsibilities:

  • Handle all client inquiries and provide order information
  • Receive, process and monitor customer orders using SAP, ensuring accuracy and completion
  • Manage and ensure the timely processing and delivery of orders
  • Coordinate special customer requirements, such as product returns, sample shipments, and pricing lists
  • Collaborate with internal teams (Sales, Logistics) for smooth operations
  • Maintain accurate records of all customer interactions and transactions
  • Ensure compliance with corporate policies and maintain data accuracy

Qualifications

For the
Customer Support Representative
role you need to have:

  • Bachelor's degree
  • Minimum 3 years' experience in customer service or order processing
  • Excellent English (written & spoken)
  • SAP and MS Office proficiency
  • Strong organizational and communication skills
  • Results-driven with a proactive and team-oriented mindset

Skills

  • Mindset for continuous improvement
  • Strong analytical and organizational abilities
  • Keen attention to detail and precision
  • Proactive and self-driven approach
  • Excellent communication skills with the ability to collaborate across multiple teams
  • Strong problem-solving capabilities
  • Customer-focused mentality
  • Ability to manage multiple tasks effectively
  • Thrives in fast-paced, high-pressure environments

Experience

  • 3+ years of experience in Customer Service role

Benefits

The company offers to the
Customer Support Representative
:

  • Competitive salary package
  • Dynamic work environment
  • Hybrid model of work

Information

If you believe your profile could be a good match for the
Customer Support Representative
role, apply now

For more information on the
Customer Support Representative
role, you can contact Vasiliki Chatzitheochari Monday to Friday at from 09:00 a.m. - 17:00 p.m.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

  • Customer Support Representative

    5 days ago

    Thessaloniki, Central Macedonia, Greece FH Collective - Academy Full time €24,000 - €36,000 per year

    Join our team as a Dutch Customer Service Representative with remote work optionsDo you speak Dutch fluently and want to make a real impact in the digital world while living in a new country? This is more than just a job it's your opportunity to grow personally and professionally, all while discovering a new culture.What you'll do?As part of our...

  • Customer Support Representative

    5 days ago

    Thessaloniki, Central Macedonia, Greece FH Collective - Academy Full time €24,000 - €36,000 per year

    Join our team as a Danish Customer Service Representative with remote work optionsDo you speak Danish fluently and want to make a real impact in the digital world while living in a new country? This is more than just a job it's your opportunity to grow personally and professionally, all while discovering a new culture.What you'll do?As part of our...

  • Customer Support Representative

    1 day ago

    Thessaloniki, Central Macedonia, Greece FH Collective Academy Full time

    Join our team as a Italian Customer Service Representative with remote work options Do you speak Italian fluently and want to make a real impact in the digital world while living in a new country? This is more than just a job it's your opportunity to grow personally and professionally, all while discovering a new culture. What you'll do? As part of our...

  • Customer Service Representative

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece VINMAR INTERNATIONAL Full time €15,000 - €30,000 per year

    Prime Plastics, a VINMAR's company, is looking for a Dutch/German Speaking Customer Service Representative in Sindos.Vinmar is a global marketing and distribution company that brings value to the world's leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions.With over 45 years of...

  • Customer Service Representative

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Vinmar International Full time €35,000 - €45,000 per year

    Prime Plastics, a VINMAR's company, is looking for a Dutch/German Speaking Customer Service Representative in Sindos.Vinmar is a global marketing and distribution company that brings value to the world's leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions.With over 45...

  • Customer Service Representative

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Vinmar International Full time €15,000 - €30,000 per year

    Prime Plastics, a VINMAR's company, is looking for a Dutch/German Speaking Customer Service Representative in Sindos.Vinmar is a global marketing and distribution company that brings value to the world's leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions.With over 45...

  • Remote Customer Support Representative

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Key ResponsibilitiesHandle customer inquiries via phone, email, and chat in a professional and timely manner.Provide accurate information about products and services while ensuring high levels of customer satisfaction.Assist customers with troubleshooting, issue resolution, and technical support.Escalate complex cases to relevant departments as...

  • Remote Junior Customer Support Representative

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Key ResponsibilitiesHandle customer inquiries via phone, email, and chat, providing professional, accurate, and timely responses.Assist customers with product-related questions, issues, and troubleshooting.Provide technical support when necessary and escalate complex inquiries to the appropriate departments.Maintain customer records and document interactions...

  • Customer Service Representative French Market

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Customer Service Representative French Market (Greece) Athens, Greece On-site or Work from Home (for candidates already in Greece) Start Date: ASAP Contract Type: Full-time, Permanent Relocation Support (for candidates relocating to Greece):Flight ticket (within the EU) Hotel accommodation upon arrival Airport pickup Real estate agency assistance...

  • Danish Speaking Customer Service Representative- Remote in Greece

    1 day ago

    Thessaloniki, Central Macedonia, Greece FH Collective - Academy Full time €15,000 - €45,000 per year

    We're Hiring Customer Support SpecialistsLocation: Greece (Remote)Client: A leading BPO company in GreeceAre you looking to grow your international career in a dynamic and supportive environment?Join our expanding team and represent world-renowned brands by delivering exceptional customer support and building meaningful relationships with clients.What We...