Customer Support Representative

4 days ago


Thessaloniki, Central Macedonia, Greece Randstad Greece Full time €25,000 - €40,000 per year

Are you passionate about delivering exceptional client support and service quality?

Are you experienced in working with SAP?

If you are interested in joining a multinational company as a
Customer Support Representative
, apply now

Responsibilities

The
Customer Support Representative
will have the below responsibilities:

  • Handle all client inquiries and provide order information
  • Receive, process and monitor customer orders using SAP, ensuring accuracy and completion
  • Manage and ensure the timely processing and delivery of orders
  • Coordinate special customer requirements, such as product returns, sample shipments, and pricing lists
  • Collaborate with internal teams (Sales, Logistics) for smooth operations
  • Maintain accurate records of all customer interactions and transactions
  • Ensure compliance with corporate policies and maintain data accuracy

Qualifications

For the
Customer Support Representative
role you need to have:

  • Bachelor's degree
  • Minimum 3 years' experience in customer service or order processing
  • Excellent English (written & spoken)
  • SAP and MS Office proficiency
  • Strong organizational and communication skills
  • Results-driven with a proactive and team-oriented mindset

Skills

  • Mindset for continuous improvement
  • Strong analytical and organizational abilities
  • Keen attention to detail and precision
  • Proactive and self-driven approach
  • Excellent communication skills with the ability to collaborate across multiple teams
  • Strong problem-solving capabilities
  • Customer-focused mentality
  • Ability to manage multiple tasks effectively
  • Thrives in fast-paced, high-pressure environments

Experience

  • 3+ years of experience in Customer Service role

Benefits

The company offers to the
Customer Support Representative
:

  • Competitive salary package
  • Dynamic work environment
  • Hybrid model of work

Information

If you believe your profile could be a good match for the
Customer Support Representative
role, apply now

For more information on the
Customer Support Representative
role, you can contact Vasiliki Chatzitheochari Monday to Friday at from 09:00 a.m. - 17:00 p.m.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.



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