Bulgarian-Speaking Customer Experts for Imperial Brands

7 days ago


Athens, Attica, Greece TP GREECE Full time €25,000 - €35,000 per year

Bulgarian-Speaking Customer Experts for Imperial Brands

TP Greece

ΑΚΟΛΟΥΘΗΣΕ

Εξυπηρέτηση πελατών / Τηλεφωνικό κέντρο

Προβολή 451 θέσεων

ΑθήναΤοποθεσία

Αθήνα

πριν 15 μέρες

Ημ. ανάρτησης

πριν 15 μέρες

N/A

Επίπεδο εμπειρίας

N/A

Πλήρης απασχόλησηΤύπος απασχόλησης

Πλήρης απασχόληση

Τηλεφωνικό Κέντρο / Εξυπηρέτηση ΠελατώνΚατηγορία θέσης

Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών

Job Overview:

Join our Imperial Brands Customer Experts team and assist customers with the brand's new generation of products

TP in Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu, PULZE & iD.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Job Description

  • Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products blu, PULZE & iD
  • Resolve customer inquiries, provide support on technical issues, as well as product information
  • Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu, PULZE & iD products
  • Guide customers for purchases through the online store
  • Stay up to date on new products, marketing initiatives and policy/regulatory changes
  • Provide excellent customer experience

Prerequisites

  • High school diploma or equivalent
  • Excellent knowledge of Bulgarian (both verbal and written)
  • Good English language skills
  • Computer literacy (MS Windows, Internet applications, etc.)
  • A positive mindset and pleasant personality
  • Willingness to train and learn new skills, integrity, and passion for learning
  • Accountability when handling sensitive information
  • Previous working experience in a similar customer service position will be considered as an advantage

What we offer

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend : Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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Σχετικά tags

θέσειςεργασίας
customercare
customersupport
joinourteam
careeropportunities
jobopening
εξυπηρέτησηπελατών
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πλήρηςαπασχόληση
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άμεσηπρόσληψη
multilingualjobs
techcareers
itsupport
technicalsupportjobs
customerservicejobs
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careergrowth
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tpgreececareers
jobsattpgreece
αναζήτησηδουλειάς
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καριέραστηνtpgreece

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Bulgarian-Speaking Customer Experts for Imperial Brands

TP Greece

ΑΚΟΛΟΥΘΗΣΕ

Αθήνα

πριν 15 μέρες

N/A

Πλήρης απασχόληση



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